Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   August 14, 2024 — Rated 10 out of 10 by J.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Ben was really great to work with. Very helpful with everything

Report a concern   August 10, 2024 — Rated 10 out of 10 by Charles Smith Don Franklin Lexington GM Sales Department
What do you like about our products and services?

We currently hav three vehicles that have been purchased from don franklin auto. We appreciate the response that we received from don franklin sales personally. They located and purchased a vehicle for us that was not on their lot. Salesman was very kind and helpful.

Report a concern   August 9, 2024 — Rated 10 out of 10 by C.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Everyone is so nice and welcoming. Bryan helped us tremendously!

Report a concern   August 9, 2024 — Rated 10 out of 10 by T.H.I.G.L. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very professional staff. GMC is a great vehicle. This is our fourth one.

Report a concern   August 9, 2024 — Rated 10 out of 10 by Richard Roubic Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Bunch of great folks.

Report a concern   August 8, 2024 — Rated 10 out of 10 by Marian Griffith Don Franklin Lexington GM Sales Department
What do you like about our products and services?

They want to make things right

Report a concern   August 6, 2024 — Rated 10 out of 10 by Steven Parker Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very friendly, helpful and knowledgeable. A very pleasant buying experience

Report a concern   August 5, 2024 — Rated 10 out of 10 by R.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I love my new GMC truck and I am happy with the great warranty too.

Report a concern   August 5, 2024 — Rated 10 out of 10 by T.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Salesman was good

Report a concern   August 2, 2024 — Rated 10 out of 10 by M.V. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The service is great and everyone is super nice. The vehicles they sale is top notch.

Report a concern   July 31, 2024 — Rated 10 out of 10 by D.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Speed of the buying process

Report a concern   July 30, 2024 — Rated 10 out of 10 by Deborah Sanders Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I’m very happy with my suv. Catarina made the transaction very easy but very through.
I was very pleased that she delivered to us.
We will be back in touch when we are ready for a gmc truck.

Report a concern   July 30, 2024 — Rated 10 out of 10 by R.G. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great people to work with and to buy from

Report a concern   July 29, 2024 — Rated 10 out of 10 by Steven Parker Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Fair no pressure buying experience

Report a concern   July 29, 2024 — Rated 10 out of 10 by T.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Ben Rollins was excellent to work with.

Report a concern   July 25, 2024 — Rated 10 out of 10 by James George Don Franklin Lexington GM Sales Department
What do you like about our products and services?

very professional salesperson and very knowledgeable all the options on the vehicle I purchased.

Report a concern   July 24, 2024 — Rated 10 out of 10 by K.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Salesman Ethan was super

Report a concern   July 21, 2024 — Rated 10 out of 10 by P.M. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Outstanding service- Ben is a Excellent salesman .

Report a concern   July 20, 2024 — Rated 10 out of 10 by Mike Glass Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Over the years, I have bought many vehicles from several dealerships without question Caterina Kirby was the most knowledgeable sales persons I’ve ever had the experience to do business with And at no time was she pushy or forceful. She was extremely helpful, answered all my questions in very Responsive to my phone calls

Report a concern   July 19, 2024 — Rated 10 out of 10 by Sean Scott Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I just leased my third vehicle from Marc Franko at this dealership. I absolutely love the service we receive. Whether I'm in for an oil change or leasing a new car, I always have a good experience.

Report a concern   July 17, 2024 — Rated 10 out of 10 by R.N. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Ben Rollins was exceptional to deal with. He was kind, knowledgeable, did not apply pressure, and freely disclosed important information without being asked. He made our experience quite easy, relaxed, and enjoyable.

Report a concern   July 17, 2024 — Rated 10 out of 10 by Brad Rutledge Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Sales rep was very knowledgeable and friendly, I like certain features on the GMC

Report a concern   July 15, 2024 — Rated 10 out of 10 by Philip Luddeke Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast and friendly!

Report a concern   July 14, 2024 — Rated 10 out of 10 by Kylea Rose Don Franklin Lexington GM Service Department
What do you like about our products and services?

Easy scheduling, good customer support and quick service!

Report a concern   July 14, 2024 — Rated 10 out of 10 by Catarina Kirby Don Franklin Lexington GM Service Department
What do you like about our products and services?

Dave was great, always friendly and kept me informed on my vehicle’s service.

Report a concern   July 13, 2024 — Rated 10 out of 10 by K.T. Don Franklin Lexington GM Service Department
What do you like about our products and services?

People

Report a concern   July 12, 2024 — Rated 10 out of 10 by Carla Cantagallo Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service center takes great care of my Buick!

Report a concern   July 12, 2024 — Rated 10 out of 10 by D.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Sales, services and the total experience

Report a concern   July 12, 2024 — Rated 10 out of 10 by Regina Dills Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great information from the department about today's service and service performed quickly.

Report a concern   July 8, 2024 — Rated 10 out of 10 by Virgil Owings Don Franklin Lexington GM Sales Department
What do you like about our products and services?

They have great vehicles. The customer service is superb!


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