Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   October 3, 2024 — Rated 10 out of 10 by Doug Hampton Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everything is organized

Report a concern   October 3, 2024 — Rated 10 out of 10 by A.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Attentive service advisors. Honest and very timely when waiting.

Report a concern   October 1, 2024 — Rated 10 out of 10 by Ray Van Metre Don Franklin Lexington GM Service Department
What do you like about our products and services?

The convenience of scheduling. Service availability on Saturdays

Report a concern   October 1, 2024 — Rated 10 out of 10 by Rechelle White Don Franklin Lexington GM Service Department
What do you like about our products and services?

The honesty that you all have with your customer that keeps me coming back

Report a concern   October 1, 2024 — Rated 9 out of 10 by W.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The service techs were great help

Report a concern   October 1, 2024 — Rated 10 out of 10 by R.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Honesty

Report a concern   September 30, 2024 — Rated 10 out of 10 by C.L. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Good service

Report a concern   September 30, 2024 — Rated 10 out of 10 by Harrison Combs Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Steve Johnson is why I come back. He is hands down the best guy on your staff. His sales rep cat sure knows how to do her job too! I have sent my whole family - to Steve. Will be back in 6 months as always!!!!

Report a concern   September 30, 2024 — Rated 10 out of 10 by S.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly, fast
and professional

Report a concern   September 25, 2024 — Rated 10 out of 10 by Christina Anderson Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Customer attention and appreciation. Thank you to Catarina
Also to the finance department for working so hard to get my loan. Everyone was awesome
Christina Anderson

Report a concern   September 9, 2024 — Rated 10 out of 10 by G.G. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

People and services

Report a concern   September 6, 2024 — Rated 10 out of 10 by C.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

My salesman and other was good on listening to what u could handle, Thank U all.

Report a concern   September 5, 2024 — Rated 10 out of 10 by Stanley Garbiel Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The service was great . Our salesman Ben was excellent and his sales manager was great. The finance department Michael was also very good. They all made us feel very welcome and appreciated our business. The vehicle is very nice and has so many different options and comfort features and has a very smooth ride. I’m sure we are going to really enjoy it.

Report a concern   September 4, 2024 — Rated 10 out of 10 by Karl Karkaria Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great customer service and fair pricing. I really like doing repeat business with them.

Report a concern   August 30, 2024 — Rated 9 out of 10 by R.S. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Its great

Report a concern   August 28, 2024 — Rated 9 out of 10 by H.R.L. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Excellent sales Service
Knowledgeable, just giving good data

Report a concern   August 28, 2024 — Rated 10 out of 10 by Tonya Gray Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The no hassle over prices. Pleasant easy experience all around. From just looking to buying.

Report a concern   August 27, 2024 — Rated 10 out of 10 by Karl Karkaria Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Catarina is a great salesperson and your whole team is straightforward and easy to deal with.

Report a concern   August 27, 2024 — Rated 10 out of 10 by J.S. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

MJ is great. We've bought 2 vehicles from him!

Report a concern   August 26, 2024 — Rated 9 out of 10 by D.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Just wish you had more models that I am looking for

Report a concern   August 26, 2024 — Rated 10 out of 10 by J.G. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Extremely helpful and friendly !

Report a concern   August 22, 2024 — Rated 10 out of 10 by Maria Prudoth Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Que tienen muy buenos productos, su servicio es de excelente calidad y muy buena atención.

Report a concern   August 21, 2024 — Rated 10 out of 10 by Ivanna Khalus Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Fantastic sales team. I worked with Ben and Catarina and both were great. However, Catarina was on top of every detail and it was amazing to receive such a high level of service. I only wish we had found the car we were looking for so we could buy it with her.

Report a concern   August 21, 2024 — Rated 10 out of 10 by Dillon Wilson Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Don Franklin provides quality service from quality people! They were able to transport my car over an hour away to another dealership there and back while providing me with a loaner car as mine was in service. Such a great company to buy a car from. I’ve loved my don Franklin family experience! That’s what they’re all about. As a customer they will look out for you!

Report a concern   August 20, 2024 — Rated 10 out of 10 by Alexander Esteban Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Super professional and super nice.

Report a concern   August 20, 2024 — Rated 10 out of 10 by B.P. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

You have multiple beads and options. Sales team is great, especially Marc from GMC!

Report a concern   August 16, 2024 — Rated 10 out of 10 by Selwyn Ribeiro Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I think GM makes the best trucks on the street. They ride is a lot better than Chevy and Ford and looks great also

Report a concern   August 15, 2024 — Rated 9 out of 10 by Vickie Lettis Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I have driven GMC for over 10 hrs and have never had a mechanically problem or any issues with any of them

Report a concern   August 15, 2024 — Rated 10 out of 10 by John Moldovan Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Ben, my salesperson is very friendly, helpful and knowledgeable about the trucks I'm interested in purchasing.

Report a concern   August 14, 2024 — Rated 10 out of 10 by K.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Am currently on a trip to Gatlinburg, Tn in my new Buick Envision. The ride was terrific and the gas mileage outstanding. It better be cause it’s a new car, ha ha. It’s got so many bells and whistles I’ve have little time to figure them all out, but I have the major ones down pat. I am well pleased with my new vehicle from Don Franklin’s. Even wearing my gift Don Franklin 50th year anniversary hat.


Privacy Policy