Customer Testimonials
Jennifer in the service department is very knowledgeable, professional, an always willing to help her customers out.
She makes it very easy to schedule an appointment, an keeps you up dated on the progress an cost of your service.
Top notch dealership with the highest quality peeps
Catarina K was very knowledgeable, professional and yet she has a great skill of making you feel as if you had known her as a friend for years. She also made the whole process seamless from looking online & answering questions, to our visit to test drive, and to the final step of purchase.
Friendly staff !!
She is so friendly
Are salesman Andri did an excellent job, very knowledgeable, professional, an caring.
This was the third vehicle we've purchased from this dealership, very good to work with folks, honest, trustworthy.
Excellent service.
Kaci is always very prompt in keeping me informed about the status of repairs. Great people to trust for keeping your vehicle in good working order.
My whole experience was Excellent! No hassle, no pressure, I was asked what I was looking for and I was listened to. No run a rounds!! Hands Down BEST Car lot experience, EVER!!!
Always reliable service
Friendly and prompt service.
I was very well taken care of by two of your associates and enjoyed the car buying experience, possibly for the first time. Will highly recommend in the future.
Excellent service
The people
Top rate products
Very fast service. Easy to work with and accommodating. I have to drop my truck off and pick up after hours and they always make it work with no issues.
Service and staff are all amazing
Process was no pressure and efficient.
Friendly customer service in the service center. Lounge area clean and comfortable.
Quick and efficient. Great customer service at the dealership in the service dept
The people are wonderfully helpful and friendly!
People are friendly and easy to work with.
No hassle - literally every other place I went "claimed" no hassle, but then tried to talk me out of
leaving....
Don Franklin Auto (Lexington - Buick) is a great car service provider!!! No other company comes close.....
Quick courteous service
Saturday appointments
Generally good service, nice people.
I had great customer service but also understanding of my timing of my next vehicle.
Very professional and respectful technicians, a whole turn around from service I've received from local Chevrolet dealerships.

I liked that the technician and the service department person kept in touch with me and that the needed part was available.