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Customer Testimonials
Promptness
Sales staff
The people’s are very nice and courteous. They get the work done in a timely manner.
Savana was awesome so easy to work with and I love my new Rogue. It’s beautiful and rides and drives great!
I trust the Service Department.
They always go over everything with me at the end of the service.
Everyone is always pleasant and professional.
we like the nissan product and have been pleased with the vehicles we have bought. The service is great.
Nice people and fast service
Very satisfied with purchasing my new vehicle. All the personnel involved were very helpful and professional. Thanks
Professional and friendly
Last visit I was able to get right in and not have to wait for a lift to get open and done a good job balancing my tires.
My only suggestion is that an air freshener would be nice to hang in the vehicle to help get the garage smell out.
The crew here always get me in as scheduled and take care of all needs
Very Pleased with My vehicle.
Service very good
all good
Just bought our second car from Don Franklin. Our first was a new Jeep we bought in 2016 and we have never had anything wrong with it! Still drives like a new one! We just got a Nissan Kicks and I love it!
Don Franklin makes it easy!! Not everyone has time to spend all day at a dealership to buy a car.
The team was so friendly, knowledgeable, and prompt! They made the car buying process seamless!
We like the personal service.
Great customer service!
Jacob and Savannah have been very helpful since our car purchase!
I will tell all my friends and family to shop with Don Franklin in Columbia.
Best customer service bar none! Sales staff particularly Peggy Moss and Josh in Service Outstanding!!!
Quick turn around time with good quality work.
Wonderful service and so easy to work with! Don Franklin and Savannah absolutely made the process seamless!
Most helpful group I have ever done business with. This is my second new Nissan with Don Franklin Columbia! Big shout out to Peggy Moss... worked hard to get a deal I could live with
Smooth internet transaction.
The staff did an excellent job of showcasing their inventory and assisting me in finding my new car.
Great service, no long wait
Very friendly and knowledgeable staff . Always gets to my vehicle in a timely manner . Always answers any of my questions
Great people and service I’ve been a customer for probably 35 years I’ve always liked doing business with them and will continue to do so.
You’re super friendly and you help with anyway you can. We have been very happy with all the times we have dealt with Don Franklin. Our son bought his first new truck from Don Franklin Ford. He was 16 and this was in 1993. And he was thrilled with it when he got it. Thank you Peggy, the best sales lady I know of and of course thank you Don Franklin!
Regards,
Stella London
The service department is there to meet your needs. They are so helpful and explain what they have do to your car or what you need to have done. They are so helpful. Best all around.
Sales staff