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Customer Testimonials
Wonderful vehicles with great service plans.
Friendly great service
Service from them
Friendly staff
Staff is very friendly and they do a good job.
Great place for buying a vehicle at good prices, service dept. is great as well.
We were so pleased with our salesperson and David the finance manager,they were both so helpful with our whole experience.We love our new Nissan Frontier.We will definitely give high reviews to our relatives and friends.
Treats you like family
Best car buying experience I have ever had! Working with Peggy Moss was an absolute pleasure.
Savana was the selling card that got the truck sold for your dealership. She went above and beyond to assist us. We drove from MS to KY to buy the truck and she got the deal done. WE are very pleased with the beautiful truck but moreso pleased with her manner of conducting business. If you have a crew as good as she is, your business will continue to prosper for years to come. Many thanks, again, to Savana!
Great Service
Savana Luttrell was absolutely awesome when I spoke with her over the phone and when we met her, it was if I had known her all my life. She is a true attribute to your business and deserves great recognition for going the "extra mile." I would drive from MS to KY again if I could do business with Savana. Y'all had better keep her. She means business! She's there for true customer satisfaction. She's honest and very easy to talk to. I wish her and your business all the best and hope we can do business again in the future.
Love my car!!
The service was fast and the price was great.
Fast service
We love Don Franklin Auto! We have been doing business with them for several years and plan to continue. They are always friendly, helpful and willing to help. We have loved our vehicles and the service we receive at Don Franklin. Peggy Moss is amazing!
Good quality vehicles and extremely friendly and helpful staff.
Great service and friendly staff
The technicians/mechanic's are Pro's .
Great!
Great products and brands and knowledgeable techs
The service professionals are so very knowledgeable and helpful when providing necessary maintenance to your vehicle.
None at the moment
I had the pleasure of working with an exceptional salesperson named Savana. From the moment I walked into the dealership, she greeted me with a warm smile and made me feel comfortable. Throughout the entire process, Savana was attentive and patient, answering all of my questions with ease and providing me with extensive knowledge of the vehicle. She went above and beyond to ensure that I was satisfied with my purchase, and I truly appreciate her dedication to customer service. I highly recommend Savana to anyone in the market for a new car.
During my recent transaction, I had the pleasure of working with a finance person who left a lasting impression on me. His exceptional skills and expertise in managing finances were evident throughout the entire process, and it was clear that he was dedicated to ensuring a smooth transaction. I appreciated his attention to detail and willingness to answer any questions I had.
Always polite. Service completed in a timely fashion. Overall please with our 2017, Nissan, Rouge.
Friendly Customer Service
David in Columbia KY was absolutely amazing! Both he and the sales manager dealt very professionally with me and did not insult me with a low bid on my trade in. HIGHLY recommend Don Franklin! VERY happy customer!!
Peggy Moss is great and works very hard to get u the best deal!!!!!
Very nice and explained to me thoroughly what was going on with my vehicle
I like the friendly service.