- Phone: (270) 384-6426
- Visit Website
Customer Testimonials
Fast service
We love Don Franklin Auto! We have been doing business with them for several years and plan to continue. They are always friendly, helpful and willing to help. We have loved our vehicles and the service we receive at Don Franklin. Peggy Moss is amazing!
Good quality vehicles and extremely friendly and helpful staff.
Great service and friendly staff
The technicians/mechanic's are Pro's .
Great!
Great products and brands and knowledgeable techs
The service professionals are so very knowledgeable and helpful when providing necessary maintenance to your vehicle.
None at the moment
I had the pleasure of working with an exceptional salesperson named Savana. From the moment I walked into the dealership, she greeted me with a warm smile and made me feel comfortable. Throughout the entire process, Savana was attentive and patient, answering all of my questions with ease and providing me with extensive knowledge of the vehicle. She went above and beyond to ensure that I was satisfied with my purchase, and I truly appreciate her dedication to customer service. I highly recommend Savana to anyone in the market for a new car.
During my recent transaction, I had the pleasure of working with a finance person who left a lasting impression on me. His exceptional skills and expertise in managing finances were evident throughout the entire process, and it was clear that he was dedicated to ensuring a smooth transaction. I appreciated his attention to detail and willingness to answer any questions I had.
Always polite. Service completed in a timely fashion. Overall please with our 2017, Nissan, Rouge.
Friendly Customer Service
David in Columbia KY was absolutely amazing! Both he and the sales manager dealt very professionally with me and did not insult me with a low bid on my trade in. HIGHLY recommend Don Franklin! VERY happy customer!!
Peggy Moss is great and works very hard to get u the best deal!!!!!
Very nice and explained to me thoroughly what was going on with my vehicle
The entire experience was awesome! Started with Peggy Moss and ended with Aaron in finance. Very friendly and helpful. Will recommend to everyone that asks me about my truck, go to Don Franklin.
Good service, friendly and knowledgeable employees, reliable vehicles
Ease to get in for appointment.
Service is great and you can watch them service your vehicle.
Savana went above and beyond to make the car selling a breeze! She is so sweet and I appreciate everything she did!
Friendly staff!
Came in not knowing what i wanted and Peggy Moss was very patient with me. Ended up with a 2023 Nissan Kicks and have been very satisfied with it 3 weeks later
David Powell at Franklin Nissan in Columbia was awesome to work with and execute the deal. It was so smooth and flawless. I can’t help but thanks Cameron Gaines our service advisor in Campbellsville who connected us with Josh Redmon in Columbia. He then referred us to David. All three guys are top notch and have been very helpful. We were repeat customers with this purchase and will continue to be. Thanks again. Neil T Wayne.
Don Franklin is the best place to go for all your automotive work and to purchase vehicles. The Don Franklin in Columbia Ky is where I go shop for new cars and for all my service needs. The crew in all departments are the best. Knowledge of what you need and the best employees ever. Friendly kind and just the sweetest people. I recommend them to anyone. A big THANK YOU goes out. 😃😃🚘🚘🚘🚘🚘🛻🛻🛻🛻🛞🛞😃😃
Easy to deal with! Delivery of paperwork and car to my home was unexpected but highly appreciated!
Everything was great. Peggy was amazing to work with. We are very happy with our purchase and will continue to shop at Don Franklin for future vehicle needs
Honesty in the service deoartment. They don't try to sell you things you di not need.
Customer service.
I had great service and I love my car
The service was fast and the price was great.