Don Franklin Columbia Nissan
705 Jamestown St
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 28, 2025 — Rated 10 out of 10 by L.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

I like appointment, no waiting time

Report a concern   November 24, 2025 — Rated 10 out of 10 by Nicholas Zemba Don Franklin Auto
What do you like about our products and services?

Transparent

Report a concern   November 24, 2025 — Rated 10 out of 10 by C.J. Don Franklin Auto
What do you like about our products and services?

Very helpful in buying a car, and working to get you the right vehicle and making sure you are satisfied with your purchase. Service is second to none. They schedule your service at the most convenient time for you, and work around your schedule to make sure you are not inconvenienced. The staff is top notch, and over all the years, I have never found another car dealer that treats me like family like Don Franklin Dealerships do.

Report a concern   November 21, 2025 — Rated 10 out of 10 by R.C. Don Franklin Auto
What do you like about our products and services?

The sales man Blaine Harden was very patient and helpful with me when i first started looking for a new truck. He got me what i was looking for and made the whole process quick.

Report a concern   November 21, 2025 — Rated 9 out of 10 by T.S. Don Franklin Columbia Nissan Service
What do you like about our products and services?

The personal service

Report a concern   November 19, 2025 — Rated 10 out of 10 by Cynthia Stover Don Franklin Auto
What do you like about our products and services?

The service is phenomenal. They are extremely helpful but not pushy. It was an absolute pleasure to purchase our last 2 vehicles from them.

Report a concern   November 19, 2025 — Rated 10 out of 10 by F.J. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Services are timely Thank you

Report a concern   November 19, 2025 — Rated 10 out of 10 by Penny Harris Don Franklin Auto
What do you like about our products and services?

All of the employees were very professional and friendly. They helped me get the car I wanted at a fair price.

Report a concern   November 18, 2025 — Rated 10 out of 10 by Patricia Porter Don Franklin Auto
What do you like about our products and services?

Mr Harden was really good in finding what we wanted in an Equinox. Liked the extended warranty

Report a concern   November 18, 2025 — Rated 10 out of 10 by Lisa Bryson Don Franklin Columbia Nissan Service
What do you like about our products and services?

I purchased my Nissan Rogue in 2017. I have always had my oil changes and regular maintenance done at Don Franklin Nissan in Columbia. They are very courteous and professional.

Report a concern   November 18, 2025 — Rated 10 out of 10 by Michael Sprowles Don Franklin Columbia Nissan Service
What do you like about our products and services?

The service was very professional and completed in a timely manner.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Diane Poindexter Don Franklin Columbia Nissan Service
What do you like about our products and services?

Efficient service. Friendly and accommodating employees.

Report a concern   November 15, 2025 — Rated 9 out of 10 by J.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service was a little backed up I suppose as my appointment time was for one time and I waited for about 35 minutes before the took my vehicle back for the oil change.

Report a concern   November 7, 2025 — Rated 10 out of 10 by Eric Kleinholz Don Franklin Columbia Nissan Service
What do you like about our products and services?

Great and always there for your needes thanks to Jacob and Josh and also the service department techs thanks e k

Report a concern   November 7, 2025 — Rated 10 out of 10 by S.I. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Nice people!!
Not as nice as when they used to return my vehicle to me at work, but I appreciate you all the same!

Report a concern   November 7, 2025 — Rated 10 out of 10 by Jordan Sparks Don Franklin Auto
What do you like about our products and services?

Blaine, our salesman, was amazing. He was very prompt getting back to us with answers to our questions, very polite, and very knowledgeable. We couldn’t have asked for a better person to work with and help get our new vehicle.

Report a concern   November 7, 2025 — Rated 10 out of 10 by D.K. Don Franklin Auto
What do you like about our products and services?

People are friendly and they are all about pleasing the customer

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.C. Don Franklin Auto
What do you like about our products and services?

The process into looking for a truck and purchasing it was very straightforward. It was comfortable and easy contacting with salesperson even though we were in another city.

Report a concern   November 7, 2025 — Rated 10 out of 10 by C.P. Don Franklin Auto
What do you like about our products and services?

Salesman was professional and a pleasure to work with

Report a concern   November 7, 2025 — Rated 10 out of 10 by Mark Oakes Don Franklin Columbia Nissan Service
What do you like about our products and services?

Reliable cars and good people 👌

Report a concern   November 5, 2025 — Rated 10 out of 10 by Melanie Bridges Don Franklin Auto
What do you like about our products and services?

Super friendly and fast

Report a concern   November 4, 2025 — Rated 10 out of 10 by Steven Smith Don Franklin Auto
What do you like about our products and services?

Friendly, answers all of our questions and work hard at getting what we wanted and needed.

Report a concern   November 4, 2025 — Rated 10 out of 10 by Terry Grider Don Franklin Columbia Nissan Service
What do you like about our products and services?

Professional and attention to detail.

Report a concern   November 4, 2025 — Rated 10 out of 10 by Christina Ballard Don Franklin Auto
What do you like about our products and services?

Worry free warranty, they made us feel like family. 10/10!

Report a concern   November 1, 2025 — Rated 10 out of 10 by J.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly and accommodating

Report a concern   November 1, 2025 — Rated 10 out of 10 by Billy Carroll Don Franklin Columbia Nissan Service
What do you like about our products and services?

They are always ready and willing to help no matter what the circumstances or problems you have with your vehicle. They are ready to serve you. You should give them a try.

Report a concern   October 31, 2025 — Rated 10 out of 10 by J.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Was able to drop vehicle off before work n come pick up on lunch Very convenient. And extremely easy to get an appt in a few days when calling to schedule. Great customer service service !

Report a concern   October 31, 2025 — Rated 10 out of 10 by Charles Judd Don Franklin Columbia Nissan Service
What do you like about our products and services?

Courteous service, expertise of the service department, and quick in and out for oil changes.

Report a concern   October 31, 2025 — Rated 10 out of 10 by Ronnie Holt Don Franklin Columbia Nissan Service
What do you like about our products and services?

The time was very efficient and great service

Report a concern   October 30, 2025 — Rated 10 out of 10 by Paul Fixari Don Franklin Columbia Nissan Service
What do you like about our products and services?

always fast very friendly


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