Don Franklin Columbia Nissan
705 Jamestown St
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 26, 2023 — Rated 10 out of 10 by Billy Carroll Don Franklin Columbia Nissan Service
What do you like about our products and services?

They are always ready to help you in whatever department you are in. The service department is excellent. They go out of their way to help you and explain what needs to be done to your vehicle. They do their best to get you in and out on time.

Report a concern   May 24, 2023 — Rated 10 out of 10 by J.B. Don Franklin Columbia Nissan - Sales
What do you like about our products and services?

Friendly and knowledgeable staff, fair pricing, quick and easy buying process.

Report a concern   May 24, 2023 — Rated 10 out of 10 by Alan Wilson Don Franklin Columbia Nissan Service
What do you like about our products and services?

Guys is service are great. They always help me out by getting me in with my crazy schedule. They are always informative on needs and upcoming scheduled requirements.

Report a concern   May 23, 2023 — Rated 10 out of 10 by Irvin Bertram Don Franklin Columbia Nissan Service
What do you like about our products and services?

The service and maintenance of my vehicle is really good. Usually I can get my vehicle in the very week that it needs servicing. And, with no”pushing” of unnecessary items that other places may say you need. Thank you for having a top notch dealership in a small town.

Report a concern   May 22, 2023 — Rated 10 out of 10 by J.M. Don Franklin Columbia Nissan - Sales
What do you like about our products and services?

Very friendly and helpful staff.

Report a concern   May 19, 2023 — Rated 10 out of 10 by L.C. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Easy to negotiate price. Service great to include delivery of car!

Report a concern   May 19, 2023 — Rated 10 out of 10 by Philip Gardner Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly, ALWAYS making sure you are satisfied with the service. Quick appointment scheduling, and great at explaining a needed additional service like the different air filters as one example. Just really like all employees from management to sales to mechanics to cleanup.

Report a concern   May 19, 2023 — Rated 9 out of 10 by K.C. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Very friendly service

Report a concern   May 17, 2023 — Rated 10 out of 10 by Christopher New Don Franklin Columbia Nissan Service
What do you like about our products and services?

Everything

Report a concern   May 10, 2023 — Rated 10 out of 10 by Marilyn Rodriguez Don Franklin Columbia Nissan - Sales
What do you like about our products and services?

Great

Report a concern   May 9, 2023 — Rated 9 out of 10 by M.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Ease of getting a appointment

Report a concern   May 4, 2023 — Rated 10 out of 10 by Mark New Don Franklin Columbia Nissan Service
What do you like about our products and services?

Excellent service department!!

Report a concern   May 3, 2023 — Rated 10 out of 10 by Melissa Thomas Don Franklin Columbia Nissan Service
What do you like about our products and services?

Very friendly

Report a concern   May 2, 2023 — Rated 10 out of 10 by M.O. Don Franklin Columbia Nissan - Sales
What do you like about our products and services?

David was awesome!

Report a concern   May 2, 2023 — Rated 10 out of 10 by Joe Mckinley Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service department is top notch

Report a concern   May 2, 2023 — Rated 10 out of 10 by L.T. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Good service and free car wash

Report a concern   May 1, 2023 — Rated 10 out of 10 by Donna Weigleb Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service is always top notch and very accommodating to your needs.

Report a concern   April 28, 2023 — Rated 10 out of 10 by M.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

The staff was friendly and efficient. Service was done in a reasonable time frame and the
waiting area was clean and comfortable.

Report a concern   April 28, 2023 — Rated 10 out of 10 by Joe Cooper Don Franklin Columbia Nissan Service
What do you like about our products and services?

At Don Franklin in Columbia Ky these people are the BEST OF THE BEST. I highly recommend them to anyone

Report a concern   April 27, 2023 — Rated 10 out of 10 by J.Y. Don Franklin Auto
What do you like about our products and services?

Our salesman doesn’t really seem to drag us along. Very matter of fact.

Report a concern   April 27, 2023 — Rated 10 out of 10 by Mary Jane Miracle Don Franklin Columbia Nissan Service
What do you like about our products and services?

Keeping the customer first.

Report a concern   April 25, 2023 — Rated 10 out of 10 by J.W. Don Franklin Columbia Nissan - Sales
What do you like about our products and services?

Jared was very helpful and stuck to exactly what I wanted for a good price :D

Report a concern   April 25, 2023 — Rated 10 out of 10 by K.P. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Very friendly staff!

Report a concern   April 16, 2023 — Rated 10 out of 10 by Sheila Ping Don Franklin Columbia Nissan Service
What do you like about our products and services?

Great customer service in all areas.

Report a concern   April 12, 2023 — Rated 10 out of 10 by J.S. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Very friendly and helpful staff! I appreciate the check ins and birthday email! 😊

Report a concern   April 12, 2023 — Rated 10 out of 10 by D.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly service.

Report a concern   April 11, 2023 — Rated 10 out of 10 by M.A. Don Franklin Auto
What do you like about our products and services?

Peggy Moss and her associates were very helpful with an EV6 we were looking at. They made the test drive easy and helpful and found the information we needed about different features. In calls before arriving Peggy quickly and patiently answered questions.

Report a concern   April 10, 2023 — Rated 10 out of 10 by T.P. Don Franklin Columbia Nissan - Sales
What do you like about our products and services?

Great service at Columbia,Ky

Report a concern   April 6, 2023 — Rated 10 out of 10 by R.K. Don Franklin Auto
What do you like about our products and services?

Very nice customer service. Helpful

Report a concern   April 6, 2023 — Rated 10 out of 10 by M.T. Don Franklin Columbia Nissan - Sales
What do you like about our products and services?

So far everything has worked fine i am very satisfied


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