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Customer Testimonials
Everything is done in a timely manner.
Very nice. I went to don franklin in campbellsville one time. Said I would NEVER go back there unless it was an ABSOLUTE HAVE TO. Columbia guys are extremely nice, respectable, and knowledgeable. Campbellsville told my husband it was going to cost $30 more dollars for oil change because they did not keep the Nissan brand oil in stock like Columbia did. There is no such thing as a Nissan grade oul. So either he is dumber than a box of rocks (which does not need to be running a garage) or just a liar. Will not have that problem with Columbia!! Great group of people.
Have everything
The staff is amazing, going above and beyond to take care of each and every customer.
The help, advice, the ease in getting it completed and the dream vehicle. . This is the 3 rd vehicle my husband and i have purchased in the 12 years we have lived in Kentucky.
I like that I can depend on Franklin Nissan to do quality work. I also like that I can make an appointment and know that I will be in and out on time. Good friendly workers.
Always a good selection and great staff!
I bought a Nissan rogue 2017 back in 2016 an I love it so I just went back an got me a 2024 David Powell was a excellent salesman
Great experience, straightforward got everything taken care of. Got a good trade-in and a salesman with a great head on his shoulder.
Very friendly and punctual !!
Excellent service
Nice and friendly workers there they help answer questions and explain things to you the best way they can
Everyone is so nice and helpful
Dependable—good service
The quality of the product and the friendly atmosphere with top notch customer service
Everything
Grest friendly staff quick and helpful
Friendly and helpful sales persons and service staff!!
It's easy to schedule service.
Friendly staff and great services
Good friendly people!!!!
Quick service!!!
Car will fly!!!!!!!
Really like my Nissan. Service from Don Franklin in Columbia is friendly and efficient. The technician takes the time to answer questions.
Good, fair and honest people. Never felt pressure from anyone to buy or have extra service done on my vehicle.
Great selection and pricing!
Friendly, helpful staff. The purchase process was handled well with a fair process (i .e., no games but honest discourse and considerations).
Salesman are great to work with. Worked with Tim Hardwick and the team at Nissan Dealership in Columbia Ky
Great choices for good vehicles and salesmen that work hard to get you what you want.
Friendly people and reasonable price
The service department is very nice and helpful!

Great service!!