Customer Testimonials
Tim Perkins is an awesome service advisor. The only reason I come to your location for service is because of Tim's excellent customer service and professionlism. You keep Tim and I will keep coming and plan to buy my next vehicle there because I know Tim will be my service advisor.
Good straight forward people, good prices, and a good service department.
No pressure, courteous sales staff and great vehicles!
Good people not pushy. Will use again when we need to buy a vehicle
I really like my dodge journey everyone is very professional Tanya and Cody treat you right thanks everyone at Don Franklin
Eager to help , very helpful .
I did not feel pressured, but rather felt Stephen and others were there to assist me in getting the right vehicle. They helped me explore options with the purchase and conveyed a genuine interest in establishing a relationship, not just selling me a truck.
That it is prompt, makes a person feel reassured when they leave, and know that's the place you will return to again and again.
Good selection and decent price
It's not so much the product but the way everyone treats me I mean everyone at Don franklin's has always been good to me Tanya and Cody are the best
Professional and courteous
Service area clean and staffed. Car wash is a bonus. Was asked before filters were changed and was shown the dirty filters. Prices of services are good. Convenient to my work and home.
Fast,friendly and through
friendly atmosphere and excellent service
You are very convenient for me. I am very pleased with every service visit I have made. Good quality work and a professional team.
I have used them for several years and they have always done a satisfactory job on my car.
Very good
Helpful and friendly service
Took care of my car needs in a timely manner.Good service center!
Prompt and reasonable
Respectful professional.
They fixed my air ! When I only had appointment for oil and tires ! Got done fast
Cory was a great help in buying and selling. He is a great asset for your dealership.
Went extra mile . Good customer service
They listen matter what!
Easy to call and set up appointments
You have always been honest with me
I recommend Don Franklin for anyone looking to buy a vehicle not only for purchase but the service you receive from the service department. They are the only ones who have looked at my car since the day i bought it there.
I am a GM owner 100%. I have owned around 30 GM vehicles and the last 8 were bought at Franklin Family. Great people to work with sales, service and parts. I really like working with David Brown, Stephen Tichenor, and Jenna VanAresdale.
The vehicle was serviced starting at the time we were told to bring the vehicle in. The technicians called us with any problems they discovered. I.E. The AC wasn't working. They found that a chipmunk had made a home in the AC filter, stored his peanuts in the filter. (I feed chipmunks so it's my own darned fault.) The work was done as we were advised, were what the cost to replace filter, and to repair AC. We've been dealing with Don Franklin for years and we trust them 100%.