Customer Testimonials
I like that my services are provided fast and efficiently in a comfortable environment where the associates are friendly.
Mike was great, the process was easy and effortless & im now driving something I can comfortably fit my whole family in☺️
Smooth transaction from beginning to end. All who worked with us to make this purchase possible were very thoughtful in helping us find just the right suv for us with everything on it we wanted and more. They were very patient and considerate from the first time we went in the business until we left with the keys in hand. Would not hesitate to return to the same ones again. Very professional.
I had a great experience with my oil change. Fast and Easy. When I had questions they were very knowledgeable and nice.
Quick and easy. No haggling and tanner Richmond was easy and great to work with. Got me in the my car was at the lot just about an hour. Thanks all!
Purchased a car in June, was very pleased with the service then and it has continued to be good.
Always prompt and friendly service!!
Don Franklin has done a good job finding the car i want also I like the business as a whole but more importantly, the sale rep (HC) done excellent job from start to finish and this is my 2nd car from him.
Thank you Harley
The quality of service is great, parts prices are good. I’ve always gotten good service done to my vehicle, always satisfied with the workmanship done to the vehicle.
Location, warranty
Service Department was very responsive to a warranty repair. I would highly recommend this dealership
Service is always top notch and people are very knowledgeable and helpful
cordial and efficient,
Niki was very helpful and did not try to pressure us into a sale.Actually everyone we dealt with was very nice and friendly.Now I know why my family recommended I go to Don Franklin.
The stile and quality
Mike was a great salesman. He wasn’t pushy and he helped us get a great deal.
I stopped in the used lot looking for a cheap car for my stepson. Neal looked and found one and I bought it the next day.
Great service!
The salesperson knew the car and what it had on it. He had it ready to go the same day so we did not have to travel back to pick it up.
You had the vehicle I wanted and brought it to the location that was the closest to me. I drove 205 miles to buy my new car and I would do it again. Thanks for all of your help.
Tanya always speaks to me when I’m there for service. Tim, James & Jenn always helpful ! Couldn’t ask for a better group of people!!!
Great Salesman Stephen Tichenor
Took me earlier than my appointment and fast at fixing my problem
I really like dealing with the people that know my vehicle since they have performed all the service on it.
great experience, friendly and fast
prompt and courteous service department
Corey was fair, courteous, knowledgeable and forthright when he purchased our truck.
We’ll be back at Don Franklin Auto Sales when it’s time to buy our next vehicle.
Gentleman that helped us always super friendly, accommodating, professional. He will keep us using your business for all our vehicle needs.
The service department people were great. They went above and beyond to make sure I was satisfied.
Reliable, good quality , friendly employees, time of service is reasonable