Customer Testimonials
Everyone is professional courteous.
Services are always complete on time.
Fast efficient service. Jen was great in making sure the work was done right.
Jena is the best at her job. She always treats me with kindness, concern, and thoughtfulness. I feel like I get good service on my vehicle every time- for almost 10 years now.
Efficient and complete service
I feel like when they work on my car it gets done right and I’m real glad that they opened up another place to do oil changes so now it’s easier to get all that kind of stuff done. ✅
The service representatives and quick service
Convenient and they explain issues well.
Quick and convenient service.
They were great
Selection, no hassle
Timely appointment and quick service .
Appointments are made easy and are able to get in and out quickly
They have been dependable vehicles and service
Friendly knowledgeable, sales persons who listen to what you want and then find your best options. Everything was handled quickly and without any stress.
They always try to accommodate me on the service.
This is the second vehicle I have bought from the Bardstown location and both times I was very impressed. Devin Boone was extremely helpful and made the entire experience just absolutely perfect!
They are receptive to feedback
Jen in the service department is always so helpful and friendly. She’s amazing
Very accommodating and family atmosphere. David brown and Trey Price were very professional as well
The selection
Great service. I can depend on Don Franklin to do the job they say they are going to do and the prices are really low compared to others. And what amazed me is that they even washed my car for free 🤩
Quick service
They worked me in about a appointment that was really grateful and nice of them
Quick service and caring
I like that this dealership treat customers as family, willingness to help and support.
The kindness & professional of the staff. The convenience of getting my oil changed & tires rotated without having to make an appointment. The quality of the vehicle I purchased @ they took the time to answer all my questions & treated me as a person, not just a number.
Very professional no pressure felt good about the price,the people I dealt with and the integrity of the vehicle.
Gave me upfront quote. And kept In the loop while waiting on it
Good service department
totally professional and quite helpful