Customer Testimonials

Easy shopping

Great service

I like trek. Need to up inventory of accessories and bikes

We’ve always had good service from this store. Now that it is a Freewheel is no different.

Friendly, reliable service, knowledgeable employees. I've been a customer for years.

Great customer service. I was a little concerned after Penn was closed, having purchased bikes from them for nearly 30 years. My fears were unwarranted. I'm very happy with my new Domane and the purchase process.

your quick service and very, very helpful staff. it was a first experience with Freewheel and you left us with a very good first impression. thanks!

Educated, kind, and helpful staff! Wide selection of Trek bicycles. Convenient location.

Great sevice!! Thank you!!

I do think you should offer a NICA coach/racer discount. To me, it helps get a larger group in your store and when several bike shop around you offer a discount it puts your stores at a Disadvantage.
Just my 2 cents as a level 3 coach..

Thanks again- great service!

Your guy did explain the $30 buy in for the 10%discount.

Nice to see a familiar salesperson (Kurt) whose assistance I have enjoyed in past years visits to your new Eagan location. Brice and Adam have shown similar positive qualities. You have a good sales team intent on doing very good customer service. Thank you.

High Quality bikes. Great service.

Matt was very helpful at the Eagan store.

Very inelegant educated and skilled People
No BS or hard push people to deal with

Pleasant and helpful people to work with and had the brake pads I needed in stock

Service was quick and friendly

I had a very positive experience with the staff at the Eagan store. They answered all my questions and were very knowledgeable. I had the intention of getting my first road bike and did. However, after one ride I knew it was not the type of bike I would like to on a regular basis. I exchanged for a Trek FX 4 and absolutely love it!

Prompt and efficient service, fair pricing, knowledgeable staff.

Very nice service.

Great selection and service. Informative, honest input, made welcome by the staff. No high pressure. High quality products.

Sales person was very helpful.

Great personal help and attention! Thanks!

Very helpful, good prices and fast service

Helpful and knowledge of bikes.

Helpful sales person. Very knowledgeable about products and help me with what I needed.

Great customer service and available products!

Quality equipment and staffers are knowledgeable and friendly

Helpful staff - quality products.

Friendly, helpful staff

BEST BIKE SHOP!!! They treat me like a queen every time I walk in the door and take the time to listen to my concerns, ideas and dreams. It means a lot to me to have such a great group of people who care for me AND MY BIKES!!

Excellent knowledge of bike repair and exceptional customer service! I send all my friends and family to Freewheel Bike!

Thanks for all your help!