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Customer Testimonials
The staffs energy
Bet friendly staff and I trust their opinions
The bikes are nice, obviously with it being spring and with quarantine, the options were limited, but the staff helped us pick out our perfect bikes
Excellent Service
The work that was done was top notch
Have a lot of accessories and maintenance items I use in stock. Great staff ( a little understaffed on a busy Fri evening tho).
Too easy
Very helpful and friendly staff.
Great service by Tyson and crew.
Thanks for the recent excellent service on my farley 7
Always quality service on my bike.
Staff was extremely friendly and appropriately offered help and gave space to browse. Suggestions were reasonable and well reasoned to instill confidence.
Very friendly and knowledgeable staff. I would recommend to anyone in the area!
The Eagan store is AWESOME! Some of the friendliest staff of any place I have ever experienced. Extremely helpful, offer great options for whatever my biking needs are, and provide great service and communication. I will never shop anywhere else.
I like that they recognize me and are so personal. They’ve answered many questions for me.
I like the Trek bikes. I bought a 20” single speed bike for my granddaughter last year. She will do 10 mile bike rides at 5 years old and the single speed just didn’t cut it. I traded the single speed bike in for a 7 speed bike.
The employees there have always been unbelievably kind, educated and patient. I am a lifer.
Quality & friendly!
Quick service with a smile
Great people to work with!
High quality and easy to work with.
Excellent service for my old 2004 Titanium Seven w a mix of different Shimano components (DA, U, & 105). They did an amazing job.
Friendly knowledgeable staff. Wonderful product. Great selection.
Selection. Knowledgeable staff.
Friendly sales person. Informative. I like trek bikes!
My Trek DS3 is made to the highest quality standards which is something I appreciate. The shifting is so smooth and it pedals so much easier than than my old bike. One of the nicest features I like are the upgraded hand grips. I'm so glad I stepped up to the best and bought a Trek. My sales person Jose G at Freewheel Bike in Eagan,MN did a great job in fitting the bike to me so I got the right type for the riding that I do.
I bought my first adult bike at Freewheel this past weekend. I had great service. The staff member who assisted me was quickly able to identify what I wanted and helped me find a fantastic bike. I love the bike that I bought.
The bike I wanted was available even during the pandemic and staff spent time with during my shopping process even as the store was really busy.
Great customer service!
Exceptional service and attention to detail
Great, individualized service. Representative patiently and considerately answered my specific questions. Really appreciate the help. Thanks!