Booker

Average rating: 9.2 out of 10 based on 3497 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 12, 2023 — Rated 10 out of 10 by W.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast

Report a concern   May 12, 2023 — Rated 10 out of 10 by S.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

The staff was very courteous, knowledgeable and professional. I was in and out in ten minutes and am very satisfied.
Report a concern   May 12, 2023 — Rated 10 out of 10 by K.O. Jiffy Lube of Millersville
What did you like about your recent visit?

The service was fast and professional.
Report a concern   May 12, 2023 — Rated 10 out of 10 by A.S. Jiffy Lube of Severn
What did you like about your recent visit?

Great service and in and out.

Report a concern   May 12, 2023 — Rated 10 out of 10 by C.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

It was fast, everyone was nice and friendly and they did the job!!
Report a concern   May 12, 2023 — Rated 10 out of 10 by C.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Super accommodating and very friendly
Report a concern   May 12, 2023 — Rated 10 out of 10 by M.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was friendly and respectful. Some jokes that made me feel comfortable. Very knowledgeable in if you need extra things you may need done. Very fast in their service.
Report a concern   May 12, 2023 — Rated 10 out of 10 by J.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

Efficient and very friendly

Report a concern   May 12, 2023 — Rated 10 out of 10 by E.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very kind and helpful
Report a concern   May 11, 2023 — Rated 8 out of 10 by M.F. Jiffy Lube of Glen Burnie
What could we do to improve?

Know the proper air pressure for the tires.

Report a concern   May 11, 2023 — Rated 10 out of 10 by J.S. Jiffy Lube of Severn
What did you like about your recent visit?

The team was quick, friendly and professional.
Report a concern   May 11, 2023 — Rated 10 out of 10 by T.H. Jiffy Lube of Severn
What did you like about your recent visit?

They were honest and professional

Report a concern   May 11, 2023 — Rated 10 out of 10 by T.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Each service technician from inside the work bay and into the office acknowlege me with a smile and chat with me like we are family, enabling me to understand how they are taking care of my car service needs. This is not my first visit. The customer service is consistently above par and exceeds my expectation. Thank you!!!
Report a concern   May 11, 2023 — Rated 9 out of 10 by D.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast.
Report a concern   May 11, 2023 — Rated 10 out of 10 by R.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly efficient service.

Report a concern   May 11, 2023 — Rated 10 out of 10 by L.O. Jiffy Lube of Severn
What did you like about your recent visit?

Excellent! Friendly, quick and professional. Thank you.
Report a concern   May 11, 2023 — Rated 10 out of 10 by W.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Faster service

Report a concern   May 10, 2023 — Rated 10 out of 10 by D.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Great
Report a concern   May 10, 2023 — Rated 10 out of 10 by S.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast friendly service

Report a concern   May 10, 2023 — Rated 0 out of 10 by M.W. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

The service was fast and effective and while they tried to sell me service I didn't need. I find it incredibly rude and condescending to ask a woman getting her car serviced if her husband is mad at her and making her do it herself. I was recently violently assaulted and this reinforced my overwhelming feeling that all men are pigs. My service tech was kind and helpful. The cashier was the rude one
Report a concern   May 10, 2023 — Rated 10 out of 10 by D.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast and courteous

Report a concern   May 9, 2023 — Rated 10 out of 10 by P.S. Jiffy Lube of Severn
What did you like about your recent visit?

The technicians were very courteous, and friendly. My car was serviced immediately and I was out within 15- 20 minutes.
Report a concern   May 9, 2023 — Rated 10 out of 10 by L.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick fast and thorough service.

Report a concern   May 9, 2023 — Rated 10 out of 10 by J.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Promptness and very kind and curious folks. We were in and out in no time. Plus it’s local in my community. A 5 minute drive.
Report a concern   May 9, 2023 — Rated 10 out of 10 by S.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

I liked how easy it was to get service. The gentleman who came out and greeted me was super friendly ! I also like how the guy recommended I change my wiper blades because I really needed new ones.

Report a concern   May 9, 2023 — Rated 10 out of 10 by S.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

All was Good........As usual.....Thank You.
Report a concern   May 9, 2023 — Rated 10 out of 10 by L.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Personnel was very friendly and quick service.
Report a concern   May 9, 2023 — Rated 10 out of 10 by H.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

The greeting and great customer service

Report a concern   May 9, 2023 — Rated 10 out of 10 by J.N. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fastest oil change I ever had.
Report a concern   May 8, 2023 — Rated 8 out of 10 by H.M. Jiffy Lube of Severn
What could we do to improve?

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