based on 3947 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast service and friendly.
Fast, professional service
How am in and out
I asked to have two lights fixed and only one was fixed. Not sure why, but I departed the Jiffy Lube no one told me. Otherwise, the service was good.
I take my company car a lot. I have a corporate account with jiffy lube. This time they didn’t clean the windows or vacuum the car. This is the reason I will just another company. This was the one thing that set jiffy lube a part from the quick service chains, I just need to base my decision on price not service provided.
Quick and professional.
Fast service, Chris is ALWAYS amazing. Recognizes me and my family every time.
It was really quick
Quick professional service at a reasonable price.
They are professional and good customer service
Fast and friendly people
Service and people
Oil change was fine, but when someone removed the cabin filter they broke something on the glove box.
The time it took complete the service met my expectations.
It was quick!
Oil change was very fast! Staff was courteous and professional.
Quick Service
I was plesantly pleased to have an oil change for my VW Jetta done at the Pasadena Jiffy Lube. My last 2 vehicles were required to have oil changes done at the dealerships. However, the dealership became too expensive. I liked how the mechanic explained the costs, and warranty. Everyone I spoke with, was friendly, courteous, and customer-oriented. I also liked how a coupon I found online was accepted. I will mostly likely bring my car to the Pasadena Jiffy Lube because of my experience today.
Friendlier service. Make the customers feel like they want to get their oil changed at that location.
Everyone is so attentive, kind, prompt, cheery, and I love the positive energy in this location. Thank you so much.
Everyone was very friendly, polite and helpful! The service was very quick too!
The friendly atmosphere and speed of completing the service
I had a great visit,fast,knowledgeable customer service! It was 100% better than my visits in the past. Prices are very reasonable!
Fast friendly professional service
Efficiency, proficiency, professionalism and cleanliness.
affordable, efficient, professional and polite.
Quick and efficient.
Service was excellent
Promptness of service
Fast and professional, didn’t try to force non needed services.