based on 1362 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good people quick service
Thank you and keep up the good work on keeping my car running
PROMPT SERVICE
Excellent service
The first time I brought my car, I had the most amazing experience. Everyone was so friendly and explained everything really well to me. When I got my car after my oil change the last time, they vacuumed my whole car and it was the best vacuum job I've ever had so that's why I came back. This experience just wasn't the same. Only the front was vacuumed and the workers seemed annoyed with my questions. Just a different experience this time.
The Gentleman Was Very Welcoming And Quick With Service.
quick and friendly
Jiffy Lube is good by me!
Car was ready very fast with a better price for full synthetic than other places.
Always profession, efficient and quick.
Services were clearly explained and weren't done without my okay. The service manager walked me around the car to see what had been done. He was very respectful.
Keeping me abreast of what updates are needed for my vehicle.
Excellent & Fast
everyone was friendly and very helpful.
Friendliness
Severely overpriced rotor and brake pad replacement. Left the shop with a caliper frozen to front left rotor which started smoking after 7 miles of driving. Had to bring it back and wait another 2 hours and after all is said and done the brakes don’t feel any better than they did when I took it in. Won’t be going to jiffy lube for anything but oil changes again
Found a break pad issue and fixed.
Very efficient
I never have to wait long for my service, and all of the employees are very kind and accommodating.
Got me in and out fast, very professional customer service. Always a good experience there.
Will thats my grade for right.
Fast and friendly service. Explained the recommended services quickly and thoroughly but without any pressure. Very efficient shop, clean and comfortable waiting area. An excellent overall experience. They even let me keep my coupon for re-use with my other car.
Quick and clean
My vehicle received sloppy and perfunctory processing. For example, at the time actual mileage on my Accord was 66,861. On my work order sheet (167) it states mileage as 56, 787. Not a close resemblance. That is not good for your business nor my records. At checkout, I was told car was vacuumed. When Entered the vehicle, it was obviously not attempted. If what one sees is not true, can you trust the unseen?????
They did give me your 15% off a $ 59 cabin filter which I think you raised to offset the discount coupon .
My basis for a # 4 rating; perhaps that is too high
Yes I would like you to respond tell me why I should get my car serviced there.
Keeps you informed about your vehicle
No real wait time, courteous staff.
This is an unprofessional establishment.. customer service is lack thereof and they have to be reminded every time to vacuum out my car. ..this place has gone down hill ..terrible and sad
I was greeted right away and my service needs wete met immediately. The service rep spoke with me explaining all that was needed with prices included. I was able to ask any questions and concerns with reassuring me all will be answered.
The price of oil changes and the service isn’t competitive with other companies nearby. The only reason is wait time which I come. The staff needs more training.
every thing