based on 2943 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Price, people were great.
Really overpriced and felt pressured to get services we didn't really need yet
Convenient. Everyone was friendly
It was smooth and fast
speed of service
attention to detail
friendly service
quick& effficient service
Quickness of service
The guys was very very nice!!!!
Over priced
Quick service and very thorough.
The guy Lando was very nice and informative about the things that needed to be done on my vehicle.
The crew were fantastic and completed the job in a timely manner
I told them I just need an oil change because I knew they would try and sell me tires, breaks, air filters, etc even though I knew what needed replacing and what didn’t. I had my breaks replaced, rotors and pads in march yet somehow I need new ones again 4 months later even though I stay up to date on all the maintenance on my car and check everything often. I watched them pull my car in and pop the hood then tell me I need all this stuff done. No one actually looked at my breaks, tires, air filters. They brought a random dirty air filter that wasn’t even from my car in to the waiting area and tried to say it was from my car and needed replacing. Stop trying to scam people and just do what’s asked and offer what’s actually needed they would get way more business. Don’t call me or email me either.
Excellent
Fast service and professional customer service! I always get my oil change there!
Speed of service
great team very friendly
Issue with my tire was taken care of quickly with courteous customer service zero hassle.
Good and friendly service
Great team that worked on my car
Fast Service and Friendly
Quick and courteous service. Team gives appropriate service recommendations but defers to your choices.
Even though we have had bad experiences at Jiffy Lube before we went to this one because of the good ratings on Google. The ratings seem accurate. The service was very good.
They were friendly and quick.
Customer service and quickness
Fast and courteous service
I LIKED THE NUMBER OF EMPLOYEES WORKING, DOING THEIR DESIGNATED JOB AND GETTING IT DONE. :)
It was relatively quick and straight forward. I received notice and recommendations for possible issues that I didn't come to correct.
I will return for other service visits.
$101.00 for an oil change—that's outrageous. The alleged free vacuuming was not done. I was told the suction was poor, but they didn’t even try at all.
The oil change before Saturday I watched the young lady take a screwdriver to open up the car hood. She never looked near the passenger door to see if there was a lock and she told me she did a screwdriver maneuver all the time. I don’t think that’s a good practice. I don’t think that if the machines and equipment are working then we should be charged full price i.e. Vacuum, Jiffy Lube has worked yourselves out of my budget: Overpriced services, poor work practices, no vacuuming, I’m done.
They got the job done and I was out the door. They explained what I should get done and had no issues when I told them what I wanted done. The only thing I can say is there was nobody at the counter when I was ready to pay and leave. The clerk took care of me within a couple of minutes wait.