Blauvelt

Average rating: 9.1 out of 10 based on 4378 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 9, 2024 — Rated 10 out of 10 by E.H. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The manager is very professional. My time is tight, they move fast.

Report a concern   November 9, 2024 — Rated 9 out of 10 by O.B. Jiffy Lube of Reisterstown
What did you like about your recent visit?

It was quick and easy people were nice

Report a concern   November 9, 2024 — Rated 10 out of 10 by J.M. Jiffy Lube of Beltsville
What did you like about your recent visit?

The associates were friendly and professional. I've been to other jiffy lubes and had a much different experience. I go out of my way to go to this one..

Report a concern   November 8, 2024 — Rated 10 out of 10 by P.W. Jiffy Lube of Elkridge
What did you like about your recent visit?

Quick
Friendly
Convenient

Report a concern   November 8, 2024 — Rated 10 out of 10 by D.M. Clarksville Jiffy Lube
What did you like about your recent visit?

In and out quickly

Report a concern   November 8, 2024 — Rated 6 out of 10 by M.D. Jiffy Lube of Pikesville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Had new tires installed and when I got on the highway the front end was vibrating like never before. Doesn’t seem like the tires were balanced properly.

Report a concern   November 8, 2024 — Rated 10 out of 10 by P.R. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Although it looked like the staff was preparing to leave for the day. I was greeted when I pulled up and everyone was attentive to my needs. I am experieicing an issue with my vehicle where there was a message coming up on mu board and one of the staff members was even nice enough to tell me what the message was in reference to.

Report a concern   November 8, 2024 — Rated 10 out of 10 by J.M. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Quick and easy!

Report a concern   November 8, 2024 — Rated 10 out of 10 by K.M. Jiffy Lube of Elkridge
What did you like about your recent visit?

Station was clean and associates were knowledgeable and friendly.

Report a concern   November 8, 2024 — Rated 8 out of 10 by J.V. Jiffy Lube of Annapolis
What could we do to improve?

x

Report a concern   November 8, 2024 — Rated 10 out of 10 by C.J. Jiffy Lube of Johnstown
What did you like about your recent visit?

Fast service, no overselling

Report a concern   November 8, 2024 — Rated 10 out of 10 by B.B. Jiffy Lube of Elkridge
What did you like about your recent visit?

Quick and courteous

Report a concern   November 8, 2024 — Rated 10 out of 10 by D.J. Jiffy Lube of Laurel
What did you like about your recent visit?

Quick, good communication

Report a concern   November 8, 2024 — Rated 10 out of 10 by S.J. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Very courteous staff and fast service! Love this location and it's employees! They always make sure I'm taken care of :)

Report a concern   November 8, 2024 — Rated 10 out of 10 by P.A. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The staff was very professional and I was in and out within 15 minutes.

Report a concern   November 8, 2024 — Rated 10 out of 10 by D.C. Jiffy Lube of Owings Mills
What did you like about your recent visit?

My Oil change and tire rotation was less then 20 minutes.

Report a concern   November 8, 2024 — Rated 10 out of 10 by D.H. Jiffy Lube of Annapolis
What did you like about your recent visit?

Efficient

Report a concern   November 8, 2024 — Rated 0 out of 10 by M.W. Jiffy Lube of Laurel
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I brought my husband's car in for oil change...got the rear brakes done too and air filters ...whoever replaced air filters didn't put everything back in the glove box ...left stuff on the floor and seat... I brought it in with perfectly inflated tires and left with 33 lbs(apparently he didn't feel like adding air in that tire) in front right passenger and 40 lbs in the other 3 and had to stop and fix the air pressure bc it just kept rising and everytime I hit a bump in the road the car scared me ...so 425 dollars later I'm at a gas station getting dirty and dealing with that....just unreal..

Report a concern   November 8, 2024 — Rated 10 out of 10 by N.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

The service was friendly and I love that Jiffy Lube still vaccuums my car!

Report a concern   November 7, 2024 — Rated 9 out of 10 by J.G. Jiffy Lube of Reisterstown
What did you like about your recent visit?

excellent communication and service

Report a concern   November 7, 2024 — Rated 10 out of 10 by A.R. Jiffy Lube of Beltsville
What did you like about your recent visit?

The Customer Service provided by the manager on duty

Report a concern   November 7, 2024 — Rated 10 out of 10 by J.G. Jiffy Lube of Dundalk
What did you like about your recent visit?

Fast and nice

Report a concern   November 7, 2024 — Rated 10 out of 10 by M.P. Jiffy Lube of Crofton
What did you like about your recent visit?

It was quick and helpful.

Report a concern   November 7, 2024 — Rated 10 out of 10 by C.W. Oxon Hill Jiffy Lube
What did you like about your recent visit?

I was in and out.

Report a concern   November 6, 2024 — Rated 10 out of 10 by D.W. Clarksville Jiffy Lube
What did you like about your recent visit?

Quick service and nice employees and very clean waiting room

Report a concern   November 6, 2024 — Rated 10 out of 10 by J.Z. Jiffy Lube of Elkridge
What did you like about your recent visit?

Everyone was very friendly and personable!!

Report a concern   November 6, 2024 — Rated 10 out of 10 by M.T. Jiffy Lube of Annapolis
What did you like about your recent visit?

Had a repair done recently, had to go back to have the problem readdressed. It was resolved in a timely manner. Staff is always friendly and thorough!

Report a concern   November 6, 2024 — Rated 10 out of 10 by A.R. Jiffy Lube of Pikesville
What did you like about your recent visit?

Very pleasant Staff, short wait time

Report a concern   November 6, 2024 — Rated 10 out of 10 by I.D. Jiffy Lube of Pikesville
What did you like about your recent visit?

Very professional, quick, friendly...would go back

Report a concern   November 6, 2024 — Rated 1 out of 10 by Z.G. Jiffy Lube of Pikesville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I called on the phone and asked wait time for my oil change. I was told about 20 minutes. It took almost an hour. I indicated the type of oil I wanted, and they misled me and tried to upsell me.


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