based on 1312 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guys were very fast in changing the oil, will go back to continue to have my car serviced there
Always great service!
Fast and friendly service.
Happy with their speedy services! Friendly workers
They did a great job!
When I got their they was very nice & helpful to me & did my oil change u was very satisfied when I left there.
Friendly and helpful staff
Customer service
Fast efficient work, friendly staff
The oil change
Friendly,efficient
The fast service and the customer service is awesome. Very friendly staff.
Friendly stall clean waiting room
Efficiency and clear & concise consultation.
The guys at Jiffy Lube on West St Annapolis take care of my whole fleet of 25 trucks and they do a great job
The Crofton Jiffy is incredibly customer oriented.
I genuinely like jiffy lube and have used it for many years. I was a little disappointed however this last visit when my spouse showed the person ringing her up the $10 off coupon, but it was never applied, so I ended up paying more than I wanted.
Very professional i
El excelente servicio, siempre son amables, eficientes y rápidos, buena calidad de producto
It was quick & I had a $10 off coupon. Nice vacuum and windshield jobl, too.
Good service and timely
The staff is always helpful and explain all the work they are doing.
They were very friendly and service was done quickly, not a long wait.
Fast. No pressure to buy more.
Quick, polite. Greg was very helpful explaining what needed to be done and what they did.
I have not had working air conditioning all summer. I came to Jiffy Lube, had diagnostic done and was told I need new compressor. After just under $1,000 later . . . I had cool air for maybe 3 days. I've been back and forth to Jiffy Lube multiple times. The 3rd or 4th time, I was told it's a leak in some hose. Some kind of solutions was flushed through to hopefully plug the leak. That didn't work successfully either. I haven't been back since, not because I have air condition but because I don't believe they know what they're doing or what the problem is and now I've spent $1,000 for nothing! I doubt I'll be going back for any service at this point. I gave a 2 because the men were friendly but what I need is A/C.
Very quick, great service.
The service was great and Greg kept me informed about my vehicle and showed concern about safety and recommended brake pads for my rear wheels. Thank you
Everything was great
My truck was left a mess afterward. They got oil debris all over the place under my hood. When I got home to check things as per usual , I had to wipe down and vacuum the engine. It was completely unacceptable.