based on 3707 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They did not check my tires and my check tire light was on.
The staff is courteous, knowledgeable, and professional.
Very professional
Everything
Services offered were impressive and the store staff was very attenrtive. I plan to have this shop to do all the service instead of the dealer
Simple
I was pleased with the service, and how fast they were
always kept intouch with me only did what i came for other places rip off brakes lights etc to push people into buying something they either dont need or came there for other reasons
Very efficient. Was in and out in 15 - 20 minutes.
Very good service. Will return.
I was told the estimate of time it would take for service would be 45 minutes. Actually, almost 75 minutes.7
I came in on October 29, 2024 to have a driver side rear brake light replaced. Instead, I ended up with NO rear brake lights working. I had to go to the dealership this morning and pay $106 to have the mess made by Jiffy Lube fixed. The Jiffy Lube service rep said that it appeared that the wiring was messed up. It wasn't. One bulb, the one I came in to have replaced, was burned out. Thompson Hyundai had to reinstall all the bulbs removed by Jiffy Lube, as well as replace the burned out bulb.
Everyone is helpful and customer service is good. I been going to the same Jiffy Lube for at least 20 years.
The entire Team was very helpful and professional.
very efficient. Thanks!
Quick and professional
great service
efficient
I like the fact that my car was cleaned well. Normally on the signature service come with the vacuum part and that part is not done well at all. I mentioned it this time so it was done well.
I appreciated the helpful and comprehensive service information provided to me by the manager.
The service was quick and efficient. The technician was knowledgeable and answered all my questions.
Good service
It was fast.
My visit was quick and every tech made sure I was well informed of what was going on with my vehicle each step of the way.
The staff was very informative walk me through everything that that was wrong with my car and what was needed.
Everything including discounts that I could use!!! Great pricing
Amazing staff very knowledgeable and helpful. They go above and beyond always and this is by far the best Jiffy Lube in the state of Maryland.
great service fair pricing
Great job
staff always courteous and efficient