based on 2126 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The prompt and courteous service
It is always fast and efficient and friendly!
Had an oil change and tire rotation done today (11/9/2024) at the Gambrills Jiffy Lube on Rte 3. One of the "technicians" stole an item out of my vehicle while it was being serviced. I know for 100% surety that it was stolen during my service. Whoever did it, you sold your personal character and integrity for $13.00 and lost your employer a customer forever.
I appreciate the transparency and assistance provided by the staff. Given recent events, it can be concerning for women to navigate public spaces; however, the unwavering support and respect demonstrated by the team is truly commendable. Thank you for fostering such a supportive environment.
Efficient
Wonderful visit
Very thorough in working with me. Very professional.and very friendly.
Friendly and congenial attendants.
Nice people.Good job.
All the technical team was polite,professional,provided useful information about my vehicle
My wait time was great
quick in and out. nice prices
I'm not sure if I was told the truth when I called in to see how busy they were-they were busy and I had to wait upon arrival and was told they were empty on the phone. Other than that, they were pleasant, efficient, and while I'm not 100% they didn't upsell me on items I did not need, they were helpful and easy to work with.
Techs were very courteous, and the service was FAST!!!
Quick
It was very helpful, made everybody feel better.
Staff is very courteous. They had me i and out. Highly recommend this location.
The manager is very professional. My time is tight, they move fast.
It was quick and easy people were nice
The associates were friendly and professional. I've been to other jiffy lubes and had a much different experience. I go out of my way to go to this one..
Quick
Friendly
Convenient
In and out quickly
Had new tires installed and when I got on the highway the front end was vibrating like never before. Doesn’t seem like the tires were balanced properly.
Although it looked like the staff was preparing to leave for the day. I was greeted when I pulled up and everyone was attentive to my needs. I am experieicing an issue with my vehicle where there was a message coming up on mu board and one of the staff members was even nice enough to tell me what the message was in reference to.
Quick and easy!
Station was clean and associates were knowledgeable and friendly.
Fast service, no overselling
Quick and courteous
Quick, good communication

The customer service