based on 3561 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Highly recommend.. Staff courteous and helpful, patient, and mechanically expert in their work. Very timely service and I will return with all vehicles for this service when needed. Reisterstown and Joppa Road locations delivered superior customer service and mechanics per spec. Thank you!
The Staff is very professional
The team at the Elkridge Jiffy Lube is attentive, honest, and efficient. I appreciate being greeted quickly, being given clear and quick service recommendations and the service advisors taking the time to help me understand what is necessary and what can wait.
Efficiency, professionalism, and friendliness displayed.
Everyone is always very pleasant & helpful!
Coupon
Quick
Ive never been to this location so I can't recommend it.
I have been to catonsville and they didn't vacuum my car or wash my windows. They also left screws in my cup holder after my service.
I have used jiffy lube since I started driving. I now go to firestone for maintenance.
I previously enjoyed the service but the quality has declined and just isn't worth it.
Very efficient staff.
Very friendly, informative and quick service.
Charles, the desk manager was awesome. He showed me my filters and they needed changing. Liked the full service.
slow and unfreindly! will not go back.
Price was way high. I got an air filter and oil change and it was $140.00 with a 15% discount!
Jess and the rest of the team were super nice!
Great group of employees. Very professional and quick
Coupon was used
Excellent
Wait time was short
Your consistent excellent customer service and expertise.
Always efficient
Fast and vonvenient
Professional, friendly, prompt, thorough. Thank you.
i was able to be seen with my tire problem even when it was close to after just opening and other people were being seen at the same time. the whole process only took about less than 30 minutes for a tire patch repair, and were helpful in letting me know i need new tires in general. all of the staff and mechanics were super nice and kind gentlemen. the price was $35 which isn’t outrageous especially considering all of the amazing factors that came with it. i will happily visit here again for any car troubles i face
Cheaper oil change prices
The employees were so friendly and welcoming unlike our local jiffy lube. We r deaf, they communicated with us by their willingness to write down or show on monitor for tasks needed to work on.
Shawn is the best manager I’ve ever had dealt with at any Jiffy Lube or other place, for that matter. Everyone there is professional, and considerate. The place is always clean and welcoming. I never have a problem when I go there and I have been going there for at least five or six years. Always honest and trustworthy. 10 out 10 for sure!
Not much the seating area is too small.
Opening on time
Always great customer service
Knowledgeable, friendly staff. Easy to speak with. Very good overal! Thank you.