Blauvelt

Average rating: 8.9 out of 10 based on 5046 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 11, 2024 — Rated 10 out of 10 by C.R. Jiffy Lube of Crofton
What did you like about your recent visit?

Super friendly people and fast service!

Report a concern   December 10, 2024 — Rated 10 out of 10 by D.J. Jiffy Lube of Crofton
What did you like about your recent visit?

They took very good care of me. Very good customer service. I will definitely go back when ever I need service done to my car.
Report a concern   December 10, 2024 — Rated 10 out of 10 by S.R. Jiffy Lube of Elkridge
What did you like about your recent visit?

I only had specific amount of time. I would come back next day if there wasn't time. The man that checked me in at the garage, said, I can do it, and he did. He was polite, efficient, competent. Wonderful experience. He also processed my payment. Thank you
Report a concern   December 10, 2024 — Rated 10 out of 10 by B.C. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Awesome customer service

Report a concern   December 10, 2024 — Rated 10 out of 10 by T.N. Jiffy Lube of Johnstown
What did you like about your recent visit?

Fast and efficient. Very FRIENDLY !!
Report a concern   December 10, 2024 — Rated 10 out of 10 by S.E. Jiffy Lube of Beltsville
What did you like about your recent visit?

Fast service
Report a concern   December 10, 2024 — Rated 10 out of 10 by T.W. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Customer service was great.

Report a concern   December 9, 2024 — Rated 10 out of 10 by J.C. Jiffy Lube of Laurel
What did you like about your recent visit?

I always appreciate their candid communication with me regarding any additional issues that are identified. Furthermore, they never pressure me to agree to any additional work and are always sure that I'm aware of the cost before making a decision about moving forward or not. On my last visit I was in a rush to get out of there and they did their best to get me out quickly. We encountered a small issue that was resolved quickly but during that issue you immediately saw how they handle themselves - no excuses, took responsibility for the issue and course corrected. You can't always be perfect, but how you react when something goes wrong says a lot more about you then how you react when everything is going right.
Report a concern   December 9, 2024 — Rated 10 out of 10 by C.H. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Good customer service nice an friendly

Report a concern   December 9, 2024 — Rated 10 out of 10 by B.L. Jiffy Lube of Annapolis
What did you like about your recent visit?

Good people
Report a concern   December 9, 2024 — Rated 10 out of 10 by L.K. Jiffy Lube of Johnstown
What did you like about your recent visit?

Waiting area and the quality of the techs
Report a concern   December 9, 2024 — Rated 10 out of 10 by P.N. Jiffy Lube of Pikesville
What did you like about your recent visit?

Friendly and courteous service
Report a concern   December 9, 2024 — Rated 5 out of 10 by P.H. Jiffy Lube of Pikesville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Car was not vacuumed( one of the main reasons that I choose Jiffy lube) and no reminder mileage sticker was placed in the window, the dashboard status light was not reset. The staff was off their game. The waiting room had one signs of the holiday spirit.

Report a concern   December 9, 2024 — Rated 10 out of 10 by R.Z. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick friendly service!
Report a concern   December 8, 2024 — Rated 10 out of 10 by S.B. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Good
Report a concern   December 7, 2024 — Rated 10 out of 10 by D.S. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The staff is friendly and efficient

Report a concern   December 7, 2024 — Rated 10 out of 10 by A.W. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Fast
Report a concern   December 6, 2024 — Rated 10 out of 10 by K.B. Jiffy Lube of Crofton
What did you like about your recent visit?

Very friendly and quick.

Report a concern   December 6, 2024 — Rated 10 out of 10 by S.W. Clarksville Jiffy Lube
What did you like about your recent visit?

This is the BEST and only Jiffy Lube I go to. They give exceptional customer service. More importantly they are very honest with you. If you want great service go to Jiffy Lube in Clarksville

First name removed

Report a concern   December 6, 2024 — Rated 10 out of 10 by D.B. Jiffy Lube of Elkridge
What did you like about your recent visit?

Knowledgeable staff very professional

Report a concern   December 6, 2024 — Rated 10 out of 10 by T.M. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Always fast service, great prices and friendly employees

Report a concern   December 6, 2024 — Rated 10 out of 10 by D.S. Jiffy Lube of Laurel
What did you like about your recent visit?

Everything is good!!
Report a concern   December 6, 2024 — Rated 10 out of 10 by K.H. Jiffy Lube of Elkridge
What did you like about your recent visit?

Hospitality and fast service
Report a concern   December 6, 2024 — Rated 10 out of 10 by A.L. Jiffy Lube of Annapolis
What did you like about your recent visit?

Everyone was very polite, the oil change I received was very fast, and the workers were understanding when I gave them my budget on what services I could and could not afford that day. (Dealerships can be quite pushy, but not Jiffy Lube!)
Report a concern   December 6, 2024 — Rated 10 out of 10 by M.G. Jiffy Lube of Annapolis
What did you like about your recent visit?

Great service

Report a concern   December 6, 2024 — Rated 8 out of 10 by M.E. Jiffy Lube of Reisterstown
What could we do to improve?

Confusion over the price. Luckily I had a quote from the website. Nice job and fast.
Report a concern   December 6, 2024 — Rated 10 out of 10 by A.M. Jiffy Lube of Owings Mills
What did you like about your recent visit?

My experience was genuinely wonderful! Mack was fabulous, the crew was lovely and I will be back and I will recommend this location to anyone and everyone.

Report a concern   December 6, 2024 — Rated 5 out of 10 by J.D. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

They did not set the reminder for oil change back to 0 so I had to return to get this done.
Report a concern   December 5, 2024 — Rated 9 out of 10 by J.S. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Good service.
Report a concern   December 5, 2024 — Rated 10 out of 10 by C.L. Oxon Hill Jiffy Lube
What did you like about your recent visit?

They were very helpful and knowledgeable. They were also very friendly and the prices were very reasonable…

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