Customer Testimonials

everyone from the norwood store was super helpful as I spent a fair amount of time there testing different bikes and asking lots of questions. really appreciate their expertise and patience with all of my questions

Friendly and informative service staff and a good selection of products.

Great friendly staff!

Super helpful, friendly service, went the extra mile to attach tassels, a basket and bell to make my daughter’s birthday special. Her bike is “the best present of all!”

Excellent customer service and great new store!

Landry's and their staff has always been so helpful and thoughtful and taken their time with any issues or questions that I have.

Professional and knowledgeable service staff

Staff were super friendly and knowledgeable

Great products. Better people!

Great communication with bike mechanics and offered to bring my bike in off the lift to front door.

Great service always willing to help.

Quick friendly service

The salesman was professional, knowledgeable and friendly. He was able to find the three items I was looking for within a minute and cheerfully rang me up. It was a pleasant and efficient experience.

The hands on help from staff

Hannah is the BEST
so helpful - kind - knowledgeable

Commuter bike maintenance: I trust the technicians at Landry's. They are honest, fair, and thorough.

Your service rep, Graham, is exceptional. His listening skills, his clear explanations, his patience and pleasant personal demeanor make it a real pleasure to work with.

Behind the scenes, you folks at Landry's do consistently great work all the time. Every customer-facing person that I encounter there goes out of their way to make it a positive experience. Please don't change!!

All employees were very helpful and patient with the purchase of my new mountain bike as I am a beginner trail rider, I will continue to support this store for future service and purchases along group rides

Attention to detail

Helpful staff, organized store and great products

Everyone was very helpful and so kind

Excellent detailed bike fitting services with the Retul System. Hannah at Norwood went to great lengths to set me up on my bike and provide excellent products. I would highly recommend this service and the store in general for all your bicycle needs.

Graham was great to work with….knowledgeable, accommodating, efficient, and personable. He also provided suggestions that improved the repair I requested. I would not hesitate to recommend the service department at Landry’s in Norwood. Also, kudos to Hannah for remembering my name and saying hello.

Legacy. Smart

Since I was a child, growing up in Framingham, Landry's has always been the place to get new bikes, bikes repaired, or parts to DIY.
The knowledge and expertise of the staff that work in the Norwood location is beyond fantastic. They remember your name, not that I am in that often, but it is greater than great Customer Service to be welcomed to a store where we are spending money. Especially welcoming when they greet you by name.
I always feel my bike will be better off when I leave based on the recommendations of the staff but also because they listen to me explain what's going on with my ride or what I want from the change in part or repair.
We all know there are plenty of places to make these purchases and/or repairs but why go anywhere else besides your local Landry's bicycle shop where you can buy a new bike at the best price going or get repairs done by experts who know what's best for your bike...
I would give them more than 10 * * * * * * * * * * if I could!!!
Keep up the great work folks. You have a customer for life.

Very helpful staff

Good selection and knowledgeable staff

Hannah is the best. Super knowledgeable, and it was awesome to see her passing that knowledge down to her teammates helping me get the right cleat fit on my new shoes.

Good selection of products and service was excellent. Staff was very helpful and informative.

Very professional and knowledgeable salespeople.