Customer Testimonials

I had no clue what I was looking for when I walked in. Staff was very helpful and identifying the right bike and the options I had!

Knowledgeable staff. Excellent customer service.

The sales staff was very helpful.

Service was excellent!

I like the immediate welcome and engagement that is given every time that I enter the building.
I felt listened to and that there are responses given to everything said by me.
The service quote was given and delivered in the time that was expected.
I was not a huge dollar client but was treated very well, that meant a lot to me as well.

The people at the service shop we’re really professional they explain things, and they took the time to really dive into the problem with my bike. I have thought the price was fair to. I was very happy.

Always feel like I get some expertise along with my purchase.

Sean was great. Explained everything to me. No hidden fees. Great experience.

They have a large assortment of in-stock bikes and accessories at all times. The staff is friendly and knowledgeable about the products they sell.

Howard was very knowledgeable about the products and in using them.

Strait forward pricing, no pressure, no gimmicks

Even when it’s really busy they take the time to understand what you’re looking for, how you’ll use it and fit you with what works best.

Love the store and the staff was very helpful.

Great customer service! They do everything to make sure you go home happy!

Good people with the expertise needed.

Excellent Setvice

Very friendly and knowledgeable service for a fair price.

Hanna in sales was great and Sean in service also great; both friendly, patient, very helpful.

Staff is amazing, very knowledgable and helpful!

Good mix of makes/models. Hanna was awesome!

Friendly, knowledgeable & skilled people. Great selection of products. Excellent service.

I brought an older road bike in for a refresh. The folks in the service department were fantastic! Graham runs a fantastic shop in Norwood. The young woman who checked out my bike was as informed and knowledgable as anyone I've met in my 35 years of riding. This is not the most inexpensive place to have work done, but the prices are absolutely fair. And they are happy to order specific brands that they may not have in stock - and I have a lot of preferences. I never felt like I was being pushed to buy whatever they have in stock. And when it comes to bicycles, you want it done right by people who won't cut corners. Landry's is the place! Fast turnaround too. Safety is the issue here on a bike and Landry's folks are the best choice.

Friendly, knowledgeable and quick!

Very knowledgeable

The staff was helpful, friendly, knowledgable and fast!

Let's see - where does one start?

Walked in yesterday and was immediately greeted by Hannah who remembered me from my fitting a year ago.

I explained the problem, she diagnosed and fixed it personally over the next ten minutes, and I was out the door. She thanked me for my business, and said she looked forward to my next visit after another 500 or so miles.

I always feel valued here, my business is important, my requests are within the capabilities and expertise of the team there. I feel like a friend.

Who doesn't like that?

Excellent customer service.

Selection

The team was very helpful!!! Thanks again

Friendliness, knowledge of bikes, readiness to look for options. Would love to see if you can provide discounts for Teachers