Customer Testimonials

Hannah was a HUGE HELP, very friendly and informative, she answered all my questions and then some. The young kid that helped me on Saturday didn’t know as much as Hannah. Your lucky to have her as an employee.. Thank you Name removed.

I have a female bike on hold there $100 deposit on it .
My wife doesn’t want it , is it possible to put $100
Back on my Capital 1 card without coming there??
Phone number removed .. give me a call if possible and leave a message..

The staff go above and beyond in helping you with whatever you need.

Listen to needs. Give good advice. Don’t try and sell things not needed for what or how products will be used.

quality products,friendly efficient staff, clean organized store

Excellent selection of bikes and accessories, knowledgeable and helpful staff. When you buy an accessory they install it! Yay!

Very helpful staff. I was in and out within 30 minutes with a new pair of bike shoes after trying on 3-4.

Great service, friendly employees, lots of inventory so it’s easy to come in and find what I want without having to wait to order or restock. Love the free tune up after a new purchase. Also love the community events and group rides!!

Very pleasant

Good product selection and knowledgeable staff.

Great service and great prices

Your service and follow up was great

Service was great the thing that stood out they said it was important to get it right and take the time to do so

Super fast and easy bike buying experience!

Polite, courteous, set expectation and delivered.

Accurate order fulfillment, responsive, helpful with inquiries. Knowledgeable service personnel.

Everything especially the staff! They’re wonderful!!!

Fast turnaround time and staff were knowledgable

Great service!

Took time to remind my son how to use gears on bike. Let him test ride before we left. Good personal touch.

The associate was knowledgable and easy to talk to. She addressed the requirements we needed to meet for a new bike and answered our questions.

The staff member who helped me was knowledgeable and helpful.

Graham in the service department is super skilled and knowledgeable. I’ve been bringing my mountain bike there for years. Dropper post, suspension upgrades, drivetrain upgrades, and most recently a rebuild with a new frame. Every time the bike comes out perfect! Thanks so much.
I also very much appreciate Hannah, who’s always been super helpful in picking out bikes for my three kids. She makes sure it’s the right fit and specs for them. She takes time to get to know their riding style and meets them at a professional and friendly level. Can’t say enough about her expertise as well in matching a rider with the right bike.
Selection at this location is fantastic, and the team is also always willing to work with me on outsourced materials.

Excellent service. Courteous customer service.

Honest fair Pricing and great staff

The staff were super helpful, knowledgable and responsive to what I was looking for (rather than trying to upsell me on something that wasn't appropriate).

Prompt, professional and efficient

Hannah was such a wonderful resource and shared such wonderful information on the bikes. Because of that experience, I went back and bought a Trek bike.

Good service and helpful knowledgeable staff

Everyone was very helpful

Graham is terrific!