Customer Testimonials

Very customer friendly- good service. Thank you

The gentleman who fixes the bikes listens to you and gives you the best solution to fix your bike. He has also suggested an item that made it much easier to put my bike on my bike rack. He is always friendly and courteous. He also made sure my daughter's bike was safe for her 25 and 50 mile rides with the scouts. And, he helped me resolve an issue that another bike shop failed to notice during a tune up.

Service like a neighborhood store not a chain. Honest advice.

Friendly staff that’s knowledgeable and willing to help

It wasn’t the products or services, but the people that really make the difference. Graham was great and got my bike up and running again. Thanks!

Your helpful people.

The service is great. Very helpful and responsive.

The customer service was the best I have ever experienced in a retail environment. From the moment I walked in to the moment I picked up my bike, everyone was friendly and more than happy to help.

I dropped off my bike to get a tune up and the gentleman I was working with (regarding the service my bike needed) made me feel confident I was leaving my bike in the best hands possible. He was very informative, easy to understand and overall the best employee I have ever interacted with in a retail environment.

Service was outstanding people are great.

Honest, fair and punctual service department

I'd highly recommend

I am very pleased with the high level of customer service that is provided by Landrys. Their personnel are very helpful and friendly. I recommend them for any bike tune up, equipment or repairs.

The service manager who reviewed my bike repair was the best. I used to go to Apex Velo for all my repairs but now I am switching to Landry in Norwood.

Very friendly and knowledgeable. Answered all my questions and made me feel like I was an old friend instead of a customer

The team is knowledgeable and patient. Graham in Norwood is an excellent mechanic.

People are great, Hanna was extremely helpful and knowledgeable. She set up my bike perfectly! The fitting service is a must. Wish the e bike inventory was more varied but I suppose given the current conditions, they’re doing the best they can

The staff is knowledgeable helpful and patient, greatly appreciated. Service department is excellent and extremely helpful. Very happy to do business with and recommend.

The service department is simply wonderful. My teen son is very hard on his bike and the guys doing the repairs are very customer focused and willing to listen to and work with specific timing requests for work completion. I will keep coming back… very happy.

Its a one stop shop for all things cycling! Friendly & knowledgeable staff! I wouldn't go anywhere else.

Very personable and helpful. Great service. We will be back.

Service

Your service is excellent. I worked with Hannah at your Norwood store. She couldn't have been more helpful.

Excellent work, service and a large selection of bikes.👍🏾

Personal connection of the service person. Did not try to sell me a new bike, even though I did buy one

Had what I needed right there in stock.

Everyone was polite explained what I needed for the fix, etc. and it was done the same day.

You have good repair folks and your turnaround is good.

A great selection of products (even for amatuer riders like me). The staff is very knowledgeable and helpful at giving you options that fit what you are looking to do. The service is very fast and I was shocked at how inexpensive it was to fix my daughter's bike that she had somehow managed to nearly destroy in one week. Got it back like it was brand new.

Love the store Hannah is awesome. Friendly and knowledgeable staff and super service.

Everyone was so helpful, courteous, and professional. We'll definitely be back!

Love this place! So much so that I feel like I live here. Haha!