Customer Testimonials

Excellent service

Knowledgeable, willing to spend time to explain anything bicycling related.

Having a check up available after purchase is a great perk

Employees are very knowledgeable and helpful.

They told me what I needed and didn’t need. I was very impressed with their service!

You are all great. Every time I need something you are all knowledgeable and helpful. Recommend you all the time.

Nice technician fixed my bike quickly and I found some good bike shorts.

The gentleman who helped me was incredible. He made me completely comfortable. I very quickly told him some concerns I had in bike shopping. He very quickly showed me 1 bike, I tested it, loved it. But felt it was too expensive. Found me one a little cheaper but similar model - instant purchase.

This was an excellent experience.

I enjoy the knowledgeable and friendly staff. They seem to truly enjoy their work.

Wonderful, friendly, helpful staff!
Had just what I needed. Tire repair super quick and happy to get a text when bike was ready.

Shirts and hat

Knowledgeable staff, great selection and prices are reasonable..

Amazing customer service! Love that there are mechanics available for quick fixes to get back on the road…

Knowledgeable and friendly staff

Knowledgeable and helpful staff.

Staff went above and beyond what I asked for..great people

Always amazing service, personnel and clean.

All staff are very professional and knowledgeable. The products are top notch

Hannah and her crew did a great job on my well worn Dahon Folding bike.

all the customer service reps were so nice-both you and old!

I have found the service dept accessible and available and as good as any smaller shop. I tended to think of Landrys as a big chain, but the smaller shops are too busy so I’m glad Landrys is here. I can’t afford the bikes, but appreciate the service department.

I spent time talking with Hanna and one other gentleman in your Norwood store service department. They were extremely helpful and knowledgeable. Did a great job!

Very friendly and knowledgeable staff, helped me every step of the way. I have already recommended you and your services to my friends in New England.

Friendly people, good selection

Great service, very attentive without being overly solicitous. Love shopping at Landrys

I bought a new Tacmac SL7 Comp yesterday. Hannah was awesome. It took several visits to get the correct parts (supply chain issues) that is a surprise. NOT!
She fitted me, I bought water bottle holders, pedals, pump and a mirror

The mechanic was also great in responding to a few questions

Great customer service!.

I ride the PMC as part of Phat Tuesday (you have one of the our old Shirts on your wall in Norwood) I really appreciate the 10% discount on parts.
Thanks

Jeff Last name removed
Franklin, MA

Doug was so awesome. My son needed a new bike and Doug was so helpful and knowledgeable. This is our third bike we’ve gotten at Landry’s, They are great! Would recommend to everyone!!

Very friendly and thorough service intake. Took plenty of time to evaluate what was needed on my bike that had been "mothballed" for several years.

Quick tune up turn around and only what the beep really needed!

Great service!