Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 7090 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 10, 2025 — Rated 10 out of 10 by J.T. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Quick, efficient and friendly service!
Report a concern   July 10, 2025 — Rated 10 out of 10 by S.W. Jiffy Lube of Laurel
What did you like about your recent visit?

They were respectable, quick and shared information with you about your vehicle.

Report a concern   July 10, 2025 — Rated 10 out of 10 by R.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

The staff were very pleasant and helpful. It was a very good experience.
Report a concern   July 10, 2025 — Rated 10 out of 10 by S.S. Jiffy Lube of Johnstown
What did you like about your recent visit?

Quick & Easy
Report a concern   July 10, 2025 — Rated 3 out of 10 by T.H. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I took my fiancé's RAV4 to have its oil changed 2 weeks ago and the next day we found out the oil cap was not installed.
Report a concern   July 10, 2025 — Rated 10 out of 10 by L.A. Jiffy Lube of Annapolis
What did you like about your recent visit?

Friendly and efficient

Report a concern   July 10, 2025 — Rated 10 out of 10 by E.C. Jiffy Lube of Beltsville
What did you like about your recent visit?

Love how yall vacuum a little.

Report a concern   July 10, 2025 — Rated 10 out of 10 by J.S. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Professionalism, courtesy, and efficiency shown by all employees.
Report a concern   July 10, 2025 — Rated 10 out of 10 by M.B. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Politeness friendly

Report a concern   July 10, 2025 — Rated 10 out of 10 by T.A. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Efficient visit to get a/c fixed. Fast and polite service

Report a concern   July 10, 2025 — Rated 10 out of 10 by D.P. Jiffy Lube of Crofton
What did you like about your recent visit?

quick, thorough, efficient
Report a concern   July 10, 2025 — Rated 10 out of 10 by E.R. Clarksville Jiffy Lube
What did you like about your recent visit?

Pleasant, knowledgeable work staff.
Report a concern   July 10, 2025 — Rated 10 out of 10 by C.N. Jiffy Lube of Johnstown
What did you like about your recent visit?

Routine oil change.
Report a concern   July 10, 2025 — Rated 1 out of 10 by A.V. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Came in with a flat tire and the head guy was very rude. Then the tire machine broke, and he just handed me my keys back and said they couldn't help.
Report a concern   July 10, 2025 — Rated 10 out of 10 by Y.D. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Shawn is helpful and service was fast

Report a concern   July 10, 2025 — Rated 10 out of 10 by S.R. Oxon Hill Jiffy Lube
What did you like about your recent visit?

This was my first time coming to any Jiffy Lube location and I can say I was greeted and my service was done in 15min. I was pleased with the level of service and it was nice to see the establishment run by members that were young and willing to work.

Report a concern   July 10, 2025 — Rated 0 out of 10 by A.J. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

My last oil changed which was 2weeks ago.. they left a towel under my hood the resulted in my car smoking hours later
Report a concern   July 10, 2025 — Rated 10 out of 10 by J.G. Jiffy Lube of Pikesville
What did you like about your recent visit?

Very fast service
Report a concern   July 10, 2025 — Rated 9 out of 10 by C.V. Jiffy Lube of Laurel
What did you like about your recent visit?

Great Service!
Report a concern   July 10, 2025 — Rated 10 out of 10 by K.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

Good, attentive and informative
Report a concern   July 10, 2025 — Rated 10 out of 10 by F.J. Jiffy Lube of Beltsville
What did you like about your recent visit?

Their proffersonal job

Report a concern   July 10, 2025 — Rated 10 out of 10 by J.A. Jiffy Lube of Elkridge
What did you like about your recent visit?

Quick & courteous

Report a concern   July 10, 2025 — Rated 10 out of 10 by J.K. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick, reliable, quality service that I can count on every time. I’ve been using this jiffy lube since the eighties, never a let down. The expansion of services just adds to the franchise, now I never have to go to the dealer.

Report a concern   July 10, 2025 — Rated 6 out of 10 by S.W. Jiffy Lube of Owings Mills
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

they never ask me name they just assume i wanted the same oil change it was very unprofessional the Mgr wasn't friendly I've ran a car shop before it just was given rude
Report a concern   July 10, 2025 — Rated 10 out of 10 by M.P. Jiffy Lube of Annapolis
What did you like about your recent visit?

I use a state vehicle that has a service contract with Jiffy Lube. I went to the Annapolis store and they were so helpful in diagnosing my issue and was fixed within 4 hours. They are great.

Report a concern   July 10, 2025 — Rated 10 out of 10 by K.E. Jiffy Lube of Pikesville
What did you like about your recent visit?

Great service
Report a concern   July 10, 2025 — Rated 10 out of 10 by K.B. Jiffy Lube of Elkridge
What did you like about your recent visit?

Thank you for servicing my car. All the staff are great!
Report a concern   July 10, 2025 — Rated 9 out of 10 by D.P. Jiffy Lube of Pikesville
What did you like about your recent visit?

The morning I came they were very easy to work with Suggested a few few things besides just the oil change. To the tire rotation and changed an air filter
I did it when it wasn’t very busy. It was quick and efficient. I did get a returning with a percentage off anything I did that day, which was really encouraged me to come in
Report a concern   July 10, 2025 — Rated 8 out of 10 by H.S. Jiffy Lube of Annapolis
What could we do to improve?

Oily footprints on car mats
Report a concern   July 10, 2025 — Rated 2 out of 10 by J.H. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

hard sell, went in for oil change- showed me cabin air filter with leaves on it. Had it replaced but the technician did not remove any stray leaves while replacing- resulting leaves getting stuck in the chamber, had to come back and have leaves removed. not very professional.


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