Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 7088 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 24, 2025 — Rated 10 out of 10 by M.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The employee that checked me out was very professional and so kind.

Report a concern   October 24, 2025 — Rated 10 out of 10 by S.B. Jiffy Lube of Crofton
What did you like about your recent visit?

Quick service

Report a concern   October 24, 2025 — Rated 10 out of 10 by L.S. Jiffy Lube of Millersville
What did you like about your recent visit?

It was quick, everyone had great customer service. I got some good feedback on my car.

Report a concern   October 24, 2025 — Rated 10 out of 10 by J.S. Jiffy Lube of Severn
What did you like about your recent visit?

Very fast and super courteous!

Report a concern   October 24, 2025 — Rated 10 out of 10 by B.J. Jiffy Lube of Pikesville
What did you like about your recent visit?

My service was thorough and very polite

Report a concern   October 24, 2025 — Rated 10 out of 10 by M.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

The young man below my car and the one at eye level did a good job and double checked everything.

Report a concern   October 24, 2025 — Rated 10 out of 10 by R.L. Jiffy Lube of Crofton
What did you like about your recent visit?

I had a fantastic experience at Jiffy Lube today! The staff was friendly and professional from start to finish. I pulled in for an oil change and they had me in and out in no time, which I really appreciated since I was on a tight schedule.
The team was thorough in explaining what was being done, and they even took the time to check the air pressure in my tires and top off all my fluids, all included in the service! The waiting area was clean and comfortable, with complimentary coffee, which was a nice touch.
I left feeling confident that my car was in great shape. Jiffy Lube always delivers on quality and speed, and I’ll definitely be back. Highly recommend!

Report a concern   October 24, 2025 — Rated 10 out of 10 by D.R. Jiffy Lube of Severn
What did you like about your recent visit?

My service was incredibly efficient and I was in and out in under 20 minutes.

Report a concern   October 24, 2025 — Rated 10 out of 10 by R.P. Jiffy Lube of Beltsville
What did you like about your recent visit?

I worked with Walter and team and everyone did a fantastic job. They were thorough, professional, and courteous. I highly recommend and will be back with my other vehicle.

Report a concern   October 24, 2025 — Rated 10 out of 10 by A.B. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Fast and great customer

Report a concern   October 24, 2025 — Rated 4 out of 10 by G.T.K. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

You charged too much!!! $391.00 for 20 minutes of work!!!! Oil change. Brake fluid replacement… .. looked at air filter!!!!

Report a concern   October 24, 2025 — Rated 10 out of 10 by F.H. Clarksville Jiffy Lube
What did you like about your recent visit?

Everything !

Report a concern   October 24, 2025 — Rated 6 out of 10 by I.L.M. Jiffy Lube of Beltsville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

place was small

Report a concern   October 23, 2025 — Rated 10 out of 10 by S.F. Jiffy Lube of Laurel
What did you like about your recent visit?

Friendly atmosphere

Report a concern   October 23, 2025 — Rated 0 out of 10 by C.M. Jiffy Lube of Elkridge
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

100 dollars oil change and didn't even put washer fluid in !!

Report a concern   October 23, 2025 — Rated 10 out of 10 by D.P. Altoona Jiffy Lube
What did you like about your recent visit?

Fast, and very professional.

Report a concern   October 23, 2025 — Rated 10 out of 10 by M.J.C. Clarksville Jiffy Lube
What did you like about your recent visit?

The staff at Jiffy Lube were cheerful, courteous and quick, and they did all of the services that my car required without any unnecessary add-ons. I was very impressed, and will recommend them to my friends.

Report a concern   October 23, 2025 — Rated 10 out of 10 by T.D. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Great, fast, service!!!!!

Report a concern   October 23, 2025 — Rated 10 out of 10 by T.P. Jiffy Lube of Johnstown
What did you like about your recent visit?

they were friendly & Quick solve the problem on what need to be done on the next visit.

Report a concern   October 23, 2025 — Rated 9 out of 10 by S.H. Jiffy Lube of Severn
What did you like about your recent visit?

Staff was courteous and quick. No pressure to do all their suggestions.

Report a concern   October 23, 2025 — Rated 8 out of 10 by D.G. Jiffy Lube of Annapolis
What could we do to improve?

Not a thing

Report a concern   October 22, 2025 — Rated 10 out of 10 by D.A. Jiffy Lube of Millersville
What did you like about your recent visit?

I love the in between oil change top offs. 2 of my cars are older and often older vehicles burn the oil more quickly than the 3,000 mile oil change. Saves my engines. Thank you

Report a concern   October 22, 2025 — Rated 9 out of 10 by C.R. Jiffy Lube of Severn
What did you like about your recent visit?

Very courteous and professional team. I always watch them workibg through the glass at the reception.

Report a concern   October 22, 2025 — Rated 9 out of 10 by S.T. Jiffy Lube of Pikesville
What did you like about your recent visit?

Service was very fast and people very helpful

Report a concern   October 22, 2025 — Rated 10 out of 10 by B.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast great service

Report a concern   October 22, 2025 — Rated 10 out of 10 by W.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly folks and GREAT service.

Report a concern   October 22, 2025 — Rated 10 out of 10 by V.H. Jiffy Lube of Johnstown
What did you like about your recent visit?

Quickness and service

Report a concern   October 22, 2025 — Rated 0 out of 10 by J.T. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

Technicians failed to properly secure the undercarriage after service. I had to miss an entire shift of work to come back the next day and get this addressed and night manager did not offer any compensation or even an apology for the poor work, and would not provide a written verification of the issue. i do not have the time or ability to return a third time to speak to the store manager, nor should I have to.
The least you can do to make things right is a prompt refund and empower you staff to fully address customer concerns at time of service.

Report a concern   October 22, 2025 — Rated 9 out of 10 by M.F. Altoona Jiffy Lube
What did you like about your recent visit?

Quick and reliable service. They are thorough and do great work

Report a concern   October 22, 2025 — Rated 10 out of 10 by L.A. Jiffy Lube of Annapolis
What did you like about your recent visit?

The service was done quickly and professionally. I was asked if I wanted any of the other 'checks' like air filters; it was so nice to be given the choice and not a hard after-the-fact upsell. I will go here for all my oil changes from now on. Such a better experience than any other place I've been!


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