based on 5499 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ive been a customer at this Jiffy Lube for many years. Customer service is great. The service to my vehicle is done efficiently and at a fair price. There is always a coupon in the mail or online!
The location is cramped. Also, the prices are bit too high without coupons/promos. Unfortunately, most of us are broke and although I can afford $50-70, $100-150 is pushing it.
1st time there, service was prompt and courteous, so far so good
Quick and courteous service
Great service. No pushy recommendations
Quick and easy
All of the employees are so friendly, nice and do great work. Highly recommended this location!
I went to Jiffy Lube of Glen Burnie, yesterday. I had a "normally pleasant" experience except for one thing. Watching and listening to a particular employee working with customers, especially elderly customers caught my attention. He treated everyone kindly but the three elderly customers present, he treated a little differently. I was so touched at how TJ spoke to and treated these people. I don't know how you handle things at Jiffy Lube but all of your new employees need to shadow TJ. Oh and he needs a raise. We need more TJ's in this world.
The time, it was fast
Greeted me quickly, got me in and on my way with minutes!
Quick and easy.
Customer Service was outstanding!!
Everything….the staff was awesome!!
Professionalism displaced by the crew.
Very quick and efficient service. Staff was very friendly and courteous.
Very Efficient
Friendly, easy, and quick!
Professional, friendly, transparent.
Prompt friendly service!
Friendly & knowledgeable
My visit went very well. I wasn’t in very long for an oil change and I would recommend this highly.
The person who helped me was very competent.
I had to ask twice to vacuum the floor of my Jeep. One guy drove it back through and it still wasn't done. I gave up. Come on - how hard was it?
Also staff seemed to have the real team spirit going but they need to watch out for dropping F Bombs. Luckily, my 10 year old wasn't with us.
Great service in timely manner. Great staff as well.
very good service 👏 👍
Everyone was friendly and explained the process well. I will definitely be coming to this location again
Fast service
Excellent customer service and the technicians were professional and seems very component in delivering the best service to their customers.
The Best Jiffy Lube Ever! 😊Thanks Team!
Thanks for taking time to answer all my questions so I could make an informed decision.