Customer Testimonials
That you have the ability to see when my tank is getting low and needing a fill
The prompt service is fantastic. There website needs some tweaks, but otherwise everything is good.
Friendly. Easy to communicate with , patient
They work
Very curtious and helpful.
I have always had good service
Courtesy & professional
Your delivery drivers are the best. one of your drivers delivered propane to my home on 2/23/26. We had no idea he was making a delivery that day. I have a long, sloped driveway. We had a lot of snowfall in the prior weekend. I had plowed some of the driveway, but there was 2 plus feet of snow blocking my side yard where the propane tank is located. My son's Ford F250 truck blocked the side access to the propane tank. No one was home to assist your driver. He somehow waded through 2 1/2" of snow and around the truck to fill our tank.
Service and website.
I had asked for a call ot text when the driver was close so I could confine all of my dogs. Did not happen. I was able to shut 4 of the dogs in the house.
One got out. Driver did not shut the gate to keep her in. I had to go outside my yard and get soaked in the heavy rain to get my dog back in. Not happy. Driver has been there before and was aware of the fact that I have dogs.
The people that deliver and answer the calls.
Budget option is great.
I will say that waiting for a delivery for two weeks is a little much.
We greatly appreciated the customer service call from Michelle.
We had called the central dispatch to place an order. Michelle's call provided a more personal connection and she was able to answer all our questions and provide more detail about what day our delivery had been scheduled, how confirmation would happen.
In addition, she provided information about auto refill and monitoring and arranged for installation of the monitoring system.
The delivery service driver/technician was professional, efficient, and kind.
Overall, very satisfied with our experience.
Love your service, but not sure I understand how the amount is calculated for the Balanced Payment program. My balance was in excess of $800 at one point, i received a delivery less than that amount, and my next statement had a higher payment requested.
I have a spreadsheet showing an entire year for each year and have a good feel when the next delivery is coming for either tank. I then make sure there is enough money in my account.
Thanks.
Customer service is fantastic!
Thank you.
Ten service across the board!
Thank you.
We had a great welcoming experience with your company.
Your entire team was outstanding, especially I must mention that, Jessica went above and beyond to help us get started, Eric too.
Thank you and we look forward to a new relationship with you.
Automatic filling
Online access to view and pay.
Great customer service and driver
The ability to have Kamps monitor my tank remotely for me. Friendly compitent staff both in the field and the office
The product, propane, works just fine. The most important to me is the service. During the several years I've used the services, it has been excellent. Also, I'm retired from a nearby Fire Department and we have used them several times when their help was needed.
I like the fact they monitor the tank. I would however like for them to keep the % consistent.
In the winter months they will only produce a ticket when the tank is 15% and then it takes them 10 days to fill up. In the spring months the move the gage to 30% and produce the ticket.
I also pay in full which is quite expensive. I would like to see some sort of discount for patrons who pay in full. I would recommend them. They have been professional and on time and my tank is in a spot that is not the easiest to get to. I appreciate their services.
fast and pleasant
Danny who is a district manager came out to do the safety inspection on my propane tank and was a pleasure to deal with as he explained in detail all of the questions that I asked. The following day First name removed came out to fill my tank in the 4' of snow that we had and ironed out some issues with a call to the office so my tank could be completely filled. They were very thankful that I had cleared the snow off of the top of my tank so it could be easily filled. The whole experience was so easy, and it was a great experience.
EXECELLENT
Their was a severe snow storm and the power was out frr 3 days i was on my generator and my tank was at 20% and my delivery day was 12 days put. A driver was delivering across the street. I asked if he could possibly fill my tank since he was right there he called dispatched and was able to get me some gas. We are expecting to be out of power 5 more days. Ge saved us big time.
Thank you.
We never run out of gas.
Very friendly
Communication text prior to delivery