Customer Testimonials
With the tank monitoring that seems accurate, nice to have 1 less thing to track.
Prompt delivery and service is great
Great Service
The budget plan so I can stay within my means of a fixed income.
I’m in the keep full program but I understand a “monitor@ will be placed in my tank & I’m glad I won’t need to try to get out there to check it.
You get the product in the tank before it is needed. My biggest concern is pricing.
All positive!!!! No troubles at all
I don't have to worry about anything, you show up and take care of the propane.
I place an online order and with in 10-12 days
I receive my fill up. The drivers are very willing to open and close our gate at the end of our driveway. This takes time from their route and do not have to do it. I appreciate their service.
Dependable.
reliability and ease
Bob & I are older customers - we like having the ability to call into the office and request our tank be topped off before winter sets in and our driveway becomes too muddy / snow covered to drive up & down without destroying the work that's gone into maintenance. Because they are local, they understand not all of us have concrete driveways and make exceptions for those living in the sticks.
Before we switched to Kamp's another propane company refused to come up until our tank was at 30% & I do understand their position, it snowed and we almost ran out of propane. That meant no cooking or hot water. When they did try, the driveway was torn up & we had to have a neighbor bring up his equipment to fill the holes.
Staying warm
Very nice office staff. Auto fill and auto pay make it easy.
Fast delivery, ease of use and accessibility!
You've never let me run out.you was very friendly and helpful when I talked to you when I ordered my propane
After several phone calls which were quite trying , as information just couldn't seem to be documented correctly, the local representative, Bill Groves, came to the rescue, as did the California contact last spoken to. Bill went WAY BEYOND what we had hoped for regarding setting a new tank with a fill at my new construction! Thank you so much!
Other than this last time, delivery after calling or emailing has been within a week. Great. I like the one price all year.
The delivery guys are nice and my dog likes them. He understands delivery trucks. The gals on the phone are nice and when I email I get a notice that it has been received. We have been a customer for a long time because of the service.
I do like caling locally and not back east.
I would like to know if paying my bill online before 30 days is OK as I am used to that, however I like the automatic charge in case life gets hectic and I forget.
Reliability
Your product works well for us and the electronic monitoring works good.and makes refills timely!
Always Friendly Service in person or on the Phone . Great company to work with through your Propane needs, I've been a faithful customer for over a Decade now and have no plans of going anywhere else !
Easy to use website. Delivery arrived in the time frame stated.
Filled my tank quickly when I was down to 15%. Very nice delivery staff.
Friiendly, knowledgeable, professional staff.
Courteous prompt delivery person.
Caring personnel.
Lisa in customer relations was the best thing that happened to me the day I called with an emergency. Amber who began the call was nothing but rude, uncooperative and just plain unprofessional. I am taking care of my father’s estate in which I am trying to sell the house in Ohio, I live in Indiana and had just returned with an empty propane tank. No heat and it was 38 degrees in the house. After letting Amber know I had an emergency and my tank was completely empty, she still told me it would be “a couple of days” before I could get a delivery. I asked for a supervisor and was put on hold. She never came back but put me back in the queue.
I was on hold for over an hour. Lisa answered the phone and was amazing. She took care of everything and within 2 hours the truck came to fill up the tank. Lisa is a huge credit to your company. I have never dealt with propane in my life so I did not know what had happened but Lisa took charge and called me back to let
Me know that someone would be there in 2 hours! She even said I wasn’t going to leave until I got you taken care of. Bless her for going above and beyond for a customer!
Easy to set up deliveries and prompt response. Office personnel has always been helpful courteous. The delivery guys are always pleasant.
You do what it takes to keep us supplied with propane. Thank you.
Easy to order online, fair prices, and quick service.
Customer service is fantastic!
Very good service.
the price and they deliver when you call