Customer Testimonials
Punctual and accurate. Friendly!!
We had great service and a prompt delivery. The delivery was fast and professional.
Very good customer support, trying to get balance of neighbors on board. Very reasonable pricing.
Ability to walk into local office and talk with company employees.
Your associates and technicians r professional and services are done when scheduled
On line service is easy
Joel the delivery driver is the best! He’s been delivering to me for the past couple of years.
I started with him when he was covering the office.
He is not afraid to drive up our steep sometimes muddy driveway. His customer service goes far and beyond.
Thank you
Efficient delivery.
Extremely helpful & understanding. Answered all my questions. Quick to respond!!
The driver was very respectful of my property, friendly and knowledgeable
I called to have Western Propane top off our company's propane tank due to a scheduled PG&E outage the following week. Western Propane was out the next day and handled my request. Reliable customer service you can count on which is hard to find these days. Thank you Western Propane!
Just one complaint. We have 3 gates that need to opened before you come. I have requested that we get a call an hour before, but we never do. It's a scramble when your driver calls when he gets to the main gate. Isn't there a better way to schedule or at least give a heads up for the delivery time, please??
Quiet behind the scene service with no hassle.
Kept promise and delivered on time.
Your customer service, delivery drivers and other employees that I've had the pleasure of interacting with are wonderful people! Everyone is kind, caring and very helpful. I've communicated with a number of individuals in your company over the years and have always been treated with the upmost respect and consideration, no matter how distraught or short tempered I was for what was normally an oversight on my part! Thank you, I would gladly recommend your establishment to anyone! (Your propane burns cleanly!)
Delivery of the product is great! Price of the product is good.
I appreciate your fine service.
We appreciate the whole staff. Every employee we have interacted with has given a positive experience.
The service/maintenance guys are awesome and thorough in repairs.
Delivery is timely.
We are very pleased with
Mona is AMAZING. So is the Delhi location staff! They are so responsive and helpful!
WP service is reliable, dependable and straight forward. They are very good at checking my supply to make sure I don't run out.
No hassle good service
Clear cut instructions for a propane beginner.
I never run out of propane. The customer service is top-tier and I always talk to a friendly, local rep without long holds, phone trees, or bots.
The propane is delivered before the tank is too low. I also like automatic payments, I don’t have to worry about late payments.
Great service& prices
price, timeliness, equipment
The friendliness and promptness of service
Competent, knowledgeable, and friendly employees. On line site is user friendly
Fast fill and awesome customer service!
good service and dependable