Customer Testimonials
After several phone calls which were quite trying , as information just couldn't seem to be documented correctly, the local representative, Bill Groves, came to the rescue, as did the California contact last spoken to. Bill went WAY BEYOND what we had hoped for regarding setting a new tank with a fill at my new construction! Thank you so much!
Other than this last time, delivery after calling or emailing has been within a week. Great. I like the one price all year.
The delivery guys are nice and my dog likes them. He understands delivery trucks. The gals on the phone are nice and when I email I get a notice that it has been received. We have been a customer for a long time because of the service.
I do like caling locally and not back east.
I would like to know if paying my bill online before 30 days is OK as I am used to that, however I like the automatic charge in case life gets hectic and I forget.
Reliability
Your product works well for us and the electronic monitoring works good.and makes refills timely!
Always Friendly Service in person or on the Phone . Great company to work with through your Propane needs, I've been a faithful customer for over a Decade now and have no plans of going anywhere else !
Easy to use website. Delivery arrived in the time frame stated.
Filled my tank quickly when I was down to 15%. Very nice delivery staff.
Friiendly, knowledgeable, professional staff.
Courteous prompt delivery person.
Caring personnel.
Lisa in customer relations was the best thing that happened to me the day I called with an emergency. Amber who began the call was nothing but rude, uncooperative and just plain unprofessional. I am taking care of my father’s estate in which I am trying to sell the house in Ohio, I live in Indiana and had just returned with an empty propane tank. No heat and it was 38 degrees in the house. After letting Amber know I had an emergency and my tank was completely empty, she still told me it would be “a couple of days” before I could get a delivery. I asked for a supervisor and was put on hold. She never came back but put me back in the queue.
I was on hold for over an hour. Lisa answered the phone and was amazing. She took care of everything and within 2 hours the truck came to fill up the tank. Lisa is a huge credit to your company. I have never dealt with propane in my life so I did not know what had happened but Lisa took charge and called me back to let
Me know that someone would be there in 2 hours! She even said I wasn’t going to leave until I got you taken care of. Bless her for going above and beyond for a customer!
Easy to set up deliveries and prompt response. Office personnel has always been helpful courteous. The delivery guys are always pleasant.
You do what it takes to keep us supplied with propane. Thank you.
Easy to order online, fair prices, and quick service.
Customer service is fantastic!
Very good service.
It was fairly easy to get propane service started.
Quick service
Friendly service and easy to pre-pay to keep the tank full. Any issue has been handled with professional attitude and follow through.
We had just received our first real snow fall the day the driver showed up. I have a steep driveway, that presents a challenge when it snows. This day, the driver had to make multiple attempts to get up my driveway. I'm VERY appreciative of his attempts. After 7-8 tries he finally made it and filled my tank. He proceeded to tell me that I was under 10% - so, I'm also very grateful. He told me he was helping out - to get deliveries caught up. You are very lucky to have drivers like him!
Customer service is great.
Adjusted monthly payment plan is helpful in keeping my budget on track. They are aware of how much propane I have and fill automatically when it’s low.
Driver is efficient and works well with some obstacles I didn’t mean to have in the driveway. Customer service is professional and helpful. Thank you
I was worried about the automatic program but right on time showed up filled it up. I don’t know if that’s because I pre-pay, but thank you
We moved into our new home new years weekend 1990. Unfortunately we ran out of propane and it was really cold. This was our first experience with propane. I called around and couldn't find anyone open - finally talked to one place and found out we had to use the company that owned the tank. Before too long I got a call back from Kamps, don't remember the owner's? name. A short time later we had a full tank and a warm house. Have always really appreciated his coming out on a holiday and filling our tank!
I don't need to call when we need propane.
Friendly, quick and reliable service
You are easy to do business with and your prices are competitive
The technician that arrived was very knowledgeable and friendly to work with. Communication was very good.
Quick, Quality, Friendly.
I have never have had a problem with Kamps. They are polite and timely.
You've never let me run out.you was very friendly and helpful when I talked to you when I ordered my propane