Customer Testimonials
Your service is incredible. You know when I need service and I don't even need to be home wh Rd n you arrive.
Timely delivery and friendly and helpful drivers
It’s all good
Good service
The service is great, the delivery personnel is friendly, respectful of property and always lets you know they are on their way to make the delivery .
Always polite & efficient.
The website to much navigating to pay a bill
Carlos is great.
Great service and nice people
Drivers are all courteous
Auto refill and billing ensures constant supply and no worries on service
I have been with you guys since I bought my house in 2008. You have always made sure I didn’t run out. When I needed assistance you came out in a timely manner and your employees were pleasant and took care of business.
I spoke to an agent of Superior propane about needing my 250 gallon propane tank and within 3 days the propane tank was outside and filling my tank. Unbelievable quick service.
I love that I can be at work and my tank will be filled
I think Sheldon is an awesome company that really tried to meet my propane needs in the past. It was purchased by Superior Plus Propane some time ago and I feel it is still going through the challenges of being absorbed by a big company. While there is a loss of the personal attention that I felt I had when I dealt directly and only with Sheldon employees, I feel that Superior Plus is trying to act with integrity and try to meet my needs and still treat me as a person.
My favorite people associated with Superior Propane are those that are local and were my providers with Shelton as it feels they know me. I hope that Superior Plus recognizes the benefit of theses dedicated workers and compensates them adequately. It is the people that make the company what it is and for that reason, I would recommend Superior Plus to my family and friends to meet their propane needs.
Timely refills without having to call
Delivery person was so so very helpful!!!
Customer service has improved. When superior first bought it , the customer service has decreased
We are happy it got sorted out.
Always on time to fill.
Your service is prompt and it is easy to pay bills online.
Great customer service
regular monthly budget payments, automatic tank notice of refill as needed, competitive pricing
they keep track of your tank level and keep you in service
Too over account after buying the house
Response to service, our Delivery person is excellent ,great an attitude, even when weather is bad, he gets the job done. At times it would be great to purchase fuel even when I may am not at your minimums. I like having a local fuel vendor in my area.
Thank you
Ray Ogden
Pioneer, CA.
Last year I had A LOT of issues with deliveries and my tank almost running out of gas twice. I had to call customer service many times. When I called and asked why nobody had been out I would just get the run around. They would say, it's been sent to dispatch. I would not be allowed to talk to anyone "at dispatch" just more run around. I was on the verge of going to another provider.
This year has been completely different.
I've not had any issues so far. My tank was filled without me needing to call at all.
I'm not sure what changed. But, I'm glad it did. Or, I would no longer be a customer.
I appreciate that there is a sensor on the tank so that we don't run out of fuel.
Installation went seamless
Always on time and friendly staff !!
Deliveries have been on time and we appreciate that. We also appreciate working with us on the price of propane. Being seniors on a fixed income, we thank you.