Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.6 out of 10 based on 2424 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 17, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly.
Report a concern   February 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Prompt, friendly, responsive

Report a concern   February 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff in pre and post op. I always feel like they want to make sure I am comfortable and aware of what is going on.
You need to take a look at your front desk staffing. I had to wait at least 10 minutes to check in and it was somewhat confusing. Everyone was nice and apologetic for the wait but I was there for knee surgery so standing was not pleasant. There were 5 people behind me, some with small babies, and I am sure they were frustrated with the wait as well.

Report a concern   February 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Your team was very welcoming and engaging!
Report a concern   February 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Maricar is the most wonderful nurse I’ve had in my entire life! She is truly what I needed during my overnight stay following a hysterectomy and salpingo-oophorectomy.

Report a concern   February 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything

Report a concern   February 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professionalism and kindness of Staff at every level.
Report a concern   February 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

EVERYTHING!
Report a concern   February 16, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Great service.

Report a concern   February 14, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

1. ER is hardly ever crowded
2. You get called in very quickly
3. The staff are exceptionally kind and attentive

Report a concern   February 14, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Treated immediately without waiting. Everyone was caring and patient. Service is excellent. I highly recommend to anyone
Report a concern   February 14, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff was friendly and professional
Report a concern   February 14, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was great
Report a concern   February 14, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything.

Report a concern   February 13, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Worked quickly and very affiant.
Report a concern   February 13, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Kind staff
Report a concern   February 13, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Friendly, professional and problem-solving staff.
Report a concern   February 12, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, professional, knowledgeable, kept the process moving. Staff did their best to help me feel comfortable and explained what was going to happen.
Report a concern   February 12, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very efficient check in. Everyone was very friendly and helpful.

Report a concern   February 12, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly staff.

Report a concern   February 12, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Easy, quick & friendly.
Report a concern   February 12, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

kgoodstaff
Report a concern   February 11, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone was so nice there. Very helpful and a nice doctor. You all out did yourself a. Thanks Name removed

Report a concern   February 11, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional, on time, clean, good patient care
Report a concern   February 11, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything was amazing

Report a concern   February 11, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Family environment and loved all the staff. Loved Seeing our lactation nurses again. Loved the food as well, the chocolate cake is a definite win!! Thank you all once again

Report a concern   February 11, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

ServiCe and professiolism
Report a concern   February 11, 2023 — Rated 3 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
How did we disappoint you and what can we do to make things right?

Many problems encountered during the surgery. Too much to type here. Id be happy to discuss with someone by phone or in person.

Report a concern   February 11, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Well run. Everything was very smooth.
Report a concern   February 11, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Polite staff, very professional, great food

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