Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8641 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 25, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The friendliness of the entire staff!

Report a concern   June 25, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was amazing. Everyone was kind and helpful.

Report a concern   June 25, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Very friendly and efficient.

Report a concern   June 25, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Easy registration, no long waiting times and efficient staff

Report a concern   June 25, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The overall service was excellent from the checking in to recovery.

Report a concern   June 25, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

likeable, friendly nurses.

Report a concern   June 25, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone made me feel super comfortable. Thanks!

Report a concern   June 24, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Top notch medical care! Friendly staff, attentive, caring, thorough. I felt like they addressed my concerns.

Report a concern   June 24, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and caring. Very attentive.

Report a concern   June 24, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone, from the person who checked me in, to all the nurses, to the person who rolled me to my car were all so polite and caring! Very pleased with the whole experience!

Report a concern   June 24, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

From reception to recovery - outstanding caring and attention - thank you!

Report a concern   June 24, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everything is perfect at this location.

Report a concern   June 24, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Dr. Admire is awesome. Very attentive, professional and truly cares about the well-being of his patients. The nurses were very nice as well

Report a concern   June 24, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

outstanding!..From intake people, to nurses, to techs, and Dr Brockman II.

Report a concern   June 24, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great Staff with outstanding leadership

Report a concern   June 24, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Personable. Efficient

Report a concern   June 24, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly people

Report a concern   June 24, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, and professional.

Report a concern   June 23, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Without exception everyone at the hospital was warm, friendly and engaging. Could not have asked for more. Very grateful to all of them.

Report a concern   June 23, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Fast, Friendly and Professional service.

Report a concern   June 23, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff and ease of service

Report a concern   June 23, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

I was visiting from out of town and everyone here was very helpful. I was in and out in no time.

Report a concern   June 23, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

On time delivery of competent , friendly and courteous services.

Report a concern   June 23, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Your staff was extremely, friendly and even funny. They laughed at all of my silly jokes and on a day when stress levels are that was extremely relaxing.

Report a concern   June 23, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Best hospital in Texas,,,best staff and nurses

Report a concern   June 23, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly staff

Report a concern   June 23, 2023 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Post op nurses could be better informed about the procedures. My post op nurse was not educated and asked me if I had pain. I said yes in my chest and shoulders (from the air the pre op nurse told me would be put in me for better visual during surgery). Post op nurse saiid “Well they didn’t do surgery on your shoulder that shouldn’t be hurting!” It was rude and insensitive.

Everything else went great and other staff was kind and respectful.

Report a concern   June 23, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Wonderful people very attentive

Report a concern   June 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

It is a new and clean facility with lots of light and welcoming spaces. The check in department is easy to find and the personnel are helpful and extremely positive and personable! The waiting room is comfortable and modern! The restaurant is great food with unique and tasty food!
The wait times are not long. The staff is cheerful and helpful. They are efficient, knowledgeable and answer all your questions completely!
The doctors and nurses are excellent and again explain the procedures and what you can expect in pain, recovering and healing time! The rooms are spacious, single, clean and light! The nurses are exceptional and efficient.
This my favorite and preferred hospital in Dallas!!!

Report a concern   June 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone is very professional, on time, and friendly. I received excellent service.


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