Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8361 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 23, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very quick and accommodating. Made me feel comfortable during a tough situation

Report a concern   July 23, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

My surgical experience was an excellent one. My surgeon, Dr. Solomon Chaim, and his staff, are professional, caring and knowledgeable. The recovery room staff were amazing as well. The three recovery nurses, Summer, Kat, and a young Indian girl, (Puyma?), were very kind, attentive and caring. I’m sorry I didn’t get the young Indian woman’s name, as I was still under the influence of the anesthesia. She made sure I was feeling well, gave me plenty of ice chips and was quite attentive. I was very impressed from walking into the lobby until I was released to go home.

Report a concern   July 23, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Your team is very professional and have great customer service

Report a concern   July 23, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly staff and wonderful soothing environment

Report a concern   July 23, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

The staff was so friendly and I was in and out in no time.

Report a concern   July 23, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

was treated in a very timely matter with excellent staff.

Report a concern   July 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very thorough, professional, and supportive!

Report a concern   July 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly staff that made the process easier

Report a concern   July 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Awesome crew, Top Down!

Report a concern   July 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent patient services. Everyone was extremely nice and courteous. I really felt people cared for me and had great communication on the procedure I was having.

Report a concern   July 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great facility. Excellent surgeon. Everyone was prepared! Thank you

Report a concern   July 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was efficient and friendly

Report a concern   July 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent service!

Report a concern   July 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I was treated like a queen. Everyone was so kind. They were quick, and on their toes. So very organized. Best care I have ever had. I want to thank them for a great experience.

Report a concern   July 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Every one was Amazing at the Er. Great Doctors 👍 👌

Report a concern   July 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff, they made me feel very comfortable and at ease.

Report a concern   July 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nurse Amy was so comfortable and caring. Facility very nice. Check in good

Report a concern   July 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Efficiency. Availability of facilities. Good patient information about tests and visit results. High quality of doctors, PA's etc. BSW Hospitals, including the Heart Hospital and adjacent Hospital facilities are great. The lobby of the Warren hospital looks like the lobby of a Ritz Carlton. Keep up the good work.

Report a concern   July 22, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and efficient staff. Great waiting area. Location from my home is 10 minutes.

Report a concern   July 21, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so nice, warm and welcome!! I am so thankful to the staff for making my experience ideal.

Report a concern   July 21, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

EVERYTHING !! 🤗
From check-in to checkout, my experience was wonderful. Special thanks to Shanean, Dr. J. &
Faith for their professionalism, kindness and
efficiency. . . Though suffering with intestinal issues, which were acute, their collective care
contributed to my feeling better. . . As prescribed,
I’m taking medications & have a referral for future
treatment with GI specialist.
THANK YOU SO MUCH !!
Name removed

Report a concern   July 21, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Organized!

Report a concern   July 21, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Have had over surgeries at this facility

Report a concern   July 21, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone is very friendly and helpful. The facilities are great.

Report a concern   July 21, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great Customer Service

Report a concern   July 21, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The service overall was excellent and 1st class from everyone I came in contact with.

Report a concern   July 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Easy to find, friendly, quick diagnostic and treatment, accepts my insurance, checked on me by phone call the day after …..why haven’t I tried this place before?This will not be my last time here! Very pleased with the care I received!

Report a concern   July 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, professional.
The place seems to be clean and organized.

Report a concern   July 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

People there are so nice and the food is amazing :)

Report a concern   July 20, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very attentive, kind and respective.


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