What our patients think of us!

The waiting room was clean and the staff was friendly. There was no wait and I was seen right away. The phyiscian was kind as well as the nurses.

By your planned c section strategy

I can’t say enough about our time here. The nurses were absolutely amazing. Lisa and Ana in labor and delivery were the very best. They went above and beyond for us. They truly care about their patients. Highly recommend Baylor, Frisco!

Everyone was friendly and my visit was quick. The place was very clean.

everyone was friendly and the facility was clean.

Fantastic

Greg Care

Me encanto la amabilidad y respeto con que tratan al paciente tanto el personal de admisión enfermeras y los doctores son muy amables y generosos gracias por su atención

Everyone I had an encounter with was very helpful. Doctor J was very nice and explained everything they were doing. The nurses and one doing my ultra sound could not have been more professional. I would recommend your services to anyone.

Very professional and comfortable setting. I also practically went straight to the back for service before I could begin my paperwork, no wait.

easy check in

Penny was very attentive and professional , registration ladies were calm and friendly.

Check-in was easy. The business depth handled everything beforehand. Employees were polite and efficient.

I did not take my dad to his procedure but my brother did. They made him pay $200. As at the other Baylor hospitals we go to, we have filled out the financial aid and do nothing because of my dad's income. They did not let my brother know this is offered and that it's a different from the other Baylor hospitals that we have filled out the financial aid form for. So we had to fill out the form after paying the $200 that my dad does not have that is having interest put on it for no reason. Just to get someone did not tell us we have to fill out financial forms at each hospital because they're not all connected.

Efficient, caring medical staff that takes time to communicate

Top-Notch Medical Care, Courtesy, Professionalism & Customer Service,

Excellent medical care team!

Pleasant & helpful staff!

The treatment I received from every doctor/ nurse was simply the best. They cared for me so well.

Everything looks Good

They were very and courteous and quick checking in The nurses and doctors was very informative.

Excellent services and super helpful and empathetic staff that cares for you 24/7

The care I received was prompt and thorough, and the staff were very kind and patient.

The staff, from the welcome desk to the medical staff, to the cafeteria, are very friendly and professional. They made us feel welcomed, and our mother was very well taken care of. This is the Best medical facility we've ever been to.

Kind and professional

The level of service was amazing. My birth and recovery was an awesome experience due to the knowledge of the teams that helped us ever step of the way.

Quick-prompt- excellent- medical knowledge and excellent diagnosis

I like the nurses and Drs!! They were very friendly and supportive! I just didn’t like the lactation team, they were not very helpful!

Excelente servís fro into ER rom till I get out of Er. Every body were ne was doing their best

I honestly cannot say enough about my visit to Baylor Urgent Care facility at the Star. Check in was friendly, thorough, and professional. The Medical Assistant, the Nurse, and PA-C were outstanding. They all explained everything to me and made sure that I understood all of my direction. This was a great team and great team effort to take care of me. I really feel satisfied with the diagnosis and the medication that I was prescribed.

I would recommend this urgent care to anyone who is in need.