Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.0 out of 10 based on 4130 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 6, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

How caring the preop and post op nurses are.

Report a concern   November 6, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone & everything went so well!
The entire staff seemed completely engaged in the process. I was greeted as soon as I entered the lobby & was back in the pre-op area within 10-15 mins. My nurse & anesthesiologist were wonderful & took great care of me.
& last, but not least, Dr. Taylor was the absolute BEST!! Thank you all!

Report a concern   November 6, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I appreciate everyone being so nice and friendly, especially on a Saturday.

Report a concern   November 6, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All the staff were outstanding!

Report a concern   November 6, 2023 — Rated 7 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

I felt as though I was being rushed out quickly after my surgery in the day surgery area. I was not feeling great and was struggling post anesthesia. I would have appreciated more time to have felt more stable before being sent home.

Report a concern   November 6, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Amazing staff - from nurses to doctors to lab techs. Had a really positive surgery experience. Thank you.

Report a concern   November 6, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast, knowledgeable, very courteous

Report a concern   November 6, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone I had contact with was great

Report a concern   November 6, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was friendly and caring.

Report a concern   November 5, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone that I dealt with was capable and efficient.

Report a concern   November 5, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

got in quick and it was very clean and the staff was nice, the Dr. not so much he seemed very irritated to be working that day.

Report a concern   November 5, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I had a c-section at Baylor Scott. I had wonderful experience and highly recommend the hospital due to the following:
- Very friendly and caring staff. I have dealt with multiple nurses for my baby and myself and they all were of incredible support and help to me and the baby. Their support was customized and unique not like a standard thing to be done. It was done with love and care. Shout out to Morgan, Olivia, Ashleigh, Lucy and all other nurses who take care of us
- Room service and menu options were exceptional and helped provide nutritous meals to me and my supporter
- All facilities were clean
- Organized and professional: From the moment I checked in till I checked out, everything was done in an organized manner and professionally

Report a concern   November 4, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Was able to get fairly quickly and everyone was very friendly.

Report a concern   November 4, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I was very pleased with my first experience at he Frisco location. From reception to the RN’s, everyone was so nice!!! Highly recommend this facility!!!

Report a concern   November 4, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff members were pleasant. Surgery went smoothly.

Report a concern   November 4, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Quick, Efficient & Reliable

Report a concern   November 4, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Very professional

Report a concern   November 4, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Our whole experience, front to back, was smooth. We were taken care of very well.

Report a concern   November 4, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Can always depend on BSW for an answer to the problem

Report a concern   November 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Labor and Delivery, as well as Postpartum, was a 20/10; exceeded my expectations. I would highly recommend anyone to deliver their baby at Baylor Frisco because of the wonderful doctors, nurses, and facilities.

Report a concern   November 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and knowledgeable staff.

Report a concern   November 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The services were convenient, fast, and well done.

Report a concern   November 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I have been a patient there for many times and they are always the friendliest, most professional of any hospital I have been to over my 86 years. I try to get to doctors that have privileges there. My endoscopy and colonoscopy was executed smoothly and it is the 3rd or 4th of these I have had there. Best wishes to Baylor Frisco. Del Last name removed

Report a concern   November 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was professional, caring, attentive and efficient!!!

Report a concern   November 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent services
Lovely people. I will highly recommend this hospital to everyone especially new moms who need that extra emotional support

Report a concern   November 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Warm and friendly staff and great nurses.

Report a concern   November 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Kat & Rachel were absolutely amazing during our 2 night labor & delivery/postpartum stay. They were so warm, kind & made sure we were always comfortable. Thank you both!!!

Report a concern   November 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast, efficient and friendly.

Report a concern   November 1, 2023 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Have nurses that listen to your needs.
My anxiety was high after operation. Post op was loud with puking,crying,beeping, and laughing.
My blood pressure was elevated because of this.
I repeatedly told nurse this but they insisted to keep giving me meds.
Once finally moved blood pressure lowered

Report a concern   November 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Professional and friendly.


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