Customer Testimonials
Very knowledgeable, timely product ordering, fair pricing, and friendly customer service!
You guys ordered a Campangolo part for me on Wednesday and managed to get it in for pickup in time for my Saturday ride... Amazing!
Great service. Friendly staff.
perfect service
Great service, extremely helpful!
Quality products. Friendly, knowledgeable service with my needs in mind.
Great support and knowledge from staff!
I tried other stores but couldn’t get a rack to fit my bike, you guys had one and were quick to get the job done. I also bought a water bottle and bell. The prices were reasonable and staff was helpful.
EXCELLENT customer service! Everyone we spoke with was extremely friendly and made our first bike purchase an enjoyable process. Spoke with and ordered our bike with Mike, and dealing with Ricky made the pickup process a breeze. He also gave some excellent tips and was extremely friendly and reassuring to deal with. In these uncertain times it's easy to distance ourselves and treat each other coldly due to the nature of the world we live in right now, but you guys are a model of what other businesses should strive to be. Will definitely be repeat customers!
Great service and a wicked deal on my madone. Thanks to Justin for hooking it up
Cheers
Couldnt be happier with the above and beyond service brought on by Mike and his team. THanks guys! definitely buying again from you guys
Evolution Cycles took the time to find a rare derailleur hanger that other bike shops couldn’t. They installed it sooner than promised and the cost was very reasonable.
Very fast, friendly and professional services
Efficient and friendly staff. This is my new go to for my biking needs
Great service!
Always friendly and helpful. Enjoy shopping there.
Jamie was very helpful in resolving my problem.
It was a great experience of buying my bike from Evolution Cycles! Thank you, Ricky!
Had a very pleasant curbside buying experience. Knowledgeable and helpful staff. Although the store is about 50 mins away from me but I'd still want to cover the distance to get good service from the store. Keep up the good work and service
Salesperson I dealt with.
Quality
Knowledgeable staff always willing to go the extra step to make sure I am happy with my service or product.
Very helpful, friendly and reasonable pricing for repairs.
Good customer service
Friendly service.
Needed to get a tubeless install done for some new wheels and tires I purchased. During the Covid crisis bike stores have been exceptionally busy, to the point where most don’t even answer calls. Did a google search of bike shops in the Richmond Hill area (where I work) and Evolution Cycles came up in my search with good reviews. I gave the store a call and to my surprise someone actually answered! Spoke to Noah and was told I could bring in the wheels and tires that day. Met Noah at the back of the shop where they have a tent set up for service & small purchases (in store shopping was still restricted). Gave my wheels/tires to Noah and was told it would take a few days due to backlogs in the service department. Got a call less than 48 hours later that my wheels/tires were ready for pick up. Overall I was very happy with the friendly service and relatively quick turnaround considering the circumstances. I plan to upgrade my drivetrain in the near future and will strongly consider going to Evolution Cycles to get the work done once part availability and service times get back to something close to normal.
Efficient service and extremely friendly and knowledgeable staff!
Great service
Friendly , helpful and personable staff
Reasonable fees and nice quick service, drop offs allowed immediately
Very friendly staff, quick and easy service