Customer Testimonials
The promptness and level of detail that was put through my bike was top notch and really appreciated
Very friendly and knowledgeable.
Quick turnaround!
Fast service, fixed my bike on the spot
Knowledgeable, quick, and worth every penny
Great fast service and friendly knowledgeable staff members!
The personal phone calls, thorough knowledge of bikes and professional approach in a very clean shop.
I've never been dissapointed. Great customer service, and for a cleaning and tuneup at this time of year when it isn't the peak season the turnaround of 2 days was great.
Chris and Alex were super helpful and easy to deal with. I showed up 15 mins prior to closing, they were super helpful and didn't make a fuss. I'll def shop here again
Very knowledge staffs
Good selection and knowledgeable sales.
Knowledgeable staff, easy transaction!
A friendly, welcoming service and highly knowledgeable staff. A great big thanks to Mike and Justin for helping me find the exact bike I was looking for!
Was able to address all my issues.
I have been going to Evolution Cycle for years. They are always great to deal with!!! This trip was a tune up on my 10 year old bike. I asked about buying a new one and they said my bike was still in very good shape and I would be better with a tune up then shelling out a grand for a new one that would have been similar to what I currently have. Honesty is why they are still there!!!! Thank's Mike... ;) Highly recommend Evolution Cycle.
Great service.
I feel respected and treated as an equal. I’m not talked over, dismissed, or “mansplained” to — instead, the staff listen, answer my questions directly, and make sure I have the information I need. It feels good to walk into a space where I’m seen, heard, and valued as a cyclist, not judged or underestimated. That makes all the difference and keeps me coming back. Also like when I can be in the work area when my bike is having a haul over and helping me to understand how I destroyed my bike again LOL.
Staff is very knowledgeable and supportive.
Haven't been able to ride our bikes as yet but
looking forward to it this week!!
Bikes look great
Thanks for all your assistance with the bikes and the two helmuts
Cheers
Quality products and great customer service.
Really nice and knowledgeable staff
- Maintenance package recommended was what the bike needed. No push for pricier maintenance
- Quick service with great quality
- Friendly staff
Thank you for your pro service.I am very happy with your service.
Easy location and polite staff
Great customer service as the sales person was very patient in explaining various features to us.
I am very satisfied with your service.
Friendly, knowledgeable, and local expertise right within biking distance of my backyard in Richmond Hill! Thank you.
Direct & professional attitude, knowledgeable with represented products.
Mike was a great help with my bike questions
The staff is very knowledgeable.
Mike and his staff are very helpful and a pleasure to interact with. The bib shorts I purchased based on their recommendation are great. Thanks for all your help!