Customer Testimonials
courteous
knowledgeable
helpful over the phone
Superb customer service, excellent service, reasonable price.
Good service always 👌
1. You had the item in stock.
2. The website was very clear on the details (size, build details, colour)
3. The website was easy to use, as was the checkout process
4. Mike was super helpful on the phone, and took the time to make a personal connection.
5. My order was ready when promised, for curb side pickup.
6. The rest of the staff was friendly and helpful, and assisted loading my purchase into my car.
Extremely knowledgeable and friendly staff. They folks at Evolution Cycle really know their stuff. They won’t oversell you either. If I could give them an eleven out of ten I would !!
The staff is very professional and helpful, quality of service is great, prices are compatible.
Great service
Mike took the time to walk me through everything related to my new bike. He also did not try to up-sell me on anything in store. No pressure sales and friendly service was mich appreciated.
Very respectful customer service.
I took my old bike in to be repaired and they made it like new. Very happy with the service.
And the people they were very helpful and extremely pleasant.
The staff are very knowledgeable and honest. The turnaround time was very prompt and the prices are very reasonable.
Good follow-up always informed me of what they were doing and if Costs went up they called to advise .
Needed a new rim was called 1st with 2 options and to expect a bit of a wait I was okay with that .
The guy working outside was very helpful and knowledgeable and gave me some good good since I was going to sell my bike .
Very friendly staff, quick and easy service
Very knowledgeable, timely product ordering, fair pricing, and friendly customer service!
You guys ordered a Campangolo part for me on Wednesday and managed to get it in for pickup in time for my Saturday ride... Amazing!
Great service. Friendly staff.
perfect service
Great service, extremely helpful!
Quality products. Friendly, knowledgeable service with my needs in mind.
Great support and knowledge from staff!
I tried other stores but couldn’t get a rack to fit my bike, you guys had one and were quick to get the job done. I also bought a water bottle and bell. The prices were reasonable and staff was helpful.
EXCELLENT customer service! Everyone we spoke with was extremely friendly and made our first bike purchase an enjoyable process. Spoke with and ordered our bike with Mike, and dealing with Ricky made the pickup process a breeze. He also gave some excellent tips and was extremely friendly and reassuring to deal with. In these uncertain times it's easy to distance ourselves and treat each other coldly due to the nature of the world we live in right now, but you guys are a model of what other businesses should strive to be. Will definitely be repeat customers!
Great service and a wicked deal on my madone. Thanks to Justin for hooking it up
Cheers
Couldnt be happier with the above and beyond service brought on by Mike and his team. THanks guys! definitely buying again from you guys
Evolution Cycles took the time to find a rare derailleur hanger that other bike shops couldn’t. They installed it sooner than promised and the cost was very reasonable.
Very fast, friendly and professional services
Efficient and friendly staff. This is my new go to for my biking needs
Great service!
Always friendly and helpful. Enjoy shopping there.
Jamie was very helpful in resolving my problem.
Good customer service!
You kept me informed what was happening and you explained your process of doing things when I dropped off my bike.
I knew what to expect and you didn't hide behind a voice mail.
Again thanks and I will be seeing you in the future.
Nick