Customer Testimonials
The service is always personal and amazing. Everyone on the team is great!
Got my bike bike, and rides like a dream!
I was looking for a product that was very hard to find this season. I reached out to the staff at Evolution Cycles over their website and they responded almost immediately and were able to help me find what I was looking for. The friendly and helpful service extended to the in-store experience. Justin was very knowledgeable and courteous throughout the sales process.
I would definitely recommend this store.
You guys listen and provide great service!
Staff is always friendly and knowledgeable. They go out of their way to make getting repairs done quick and easy.
Very friendly and helpful staff. Good vibe for being a first time customer.
Fast service . Fixed the defect on my bike that was the fault of manufacturer and didn’t charge me .as I have not tested it , I hope that when I ride my bike in the spring I will not have the same problem . Overall I am happy with the service
Justin was super helpful and speedy !
The salesperson was very helpful and very informative.
Personal service who know my style of riding and what I need
it was well made but expensive.
Shopping online for pickup at one of your stores was easy. You had the bicycle bell that our granddaughter wanted at a very competitive price and since we are trying to shop local and from Canadian retailers we purchased from you. We picked up the bell at our local store in Richmond Hill, ON. My wife and I needs to have our bicycles refurbished, and I will be looking for parts and Evolution Cycles will be the first place that I shop.
Your customer service was professional. Your staff is very knowledgeable of the products you carry.
Good service
Friendly customer service!
Very professional
Knowledgeable staff - can answer any question
Consistent - the answers to questions and the suggestions are consistent across the staff
Value - the staff shares pricing in a way that helps the customer understand how the price ranks with the quality of the product to better understand value.
Responsive - available via phone for small questions and great followup on inquiries
Customer service
Staff is very friendly helpful and the product line is good and of very high quality
Online purchase and in store pick-up went smooth as silk. Friendly and helpful staff!
great service. you got my bike back to me before I got home from dropping it off!
I love my Domane!
Great service, friendly staff, good communication.
Top brands and solid technical knowledge!
Knowledgeable employees, great customer service. I've dealt with a number of bike shops over the years and quickly came to the conclusion that Evolution Cycles is the best.
Convenient location with friendly and knowledgeable staff!
Great service
Friendly and knowledgeable
Mike, Tim and the staff have been servicing my bikes for several years. Their products and services are excellent, and they are very knowledgeable and professional.
Good high end selection. Which is important to me. Lots of stock. I ride with 12 mountain bikers every week and they know of you or do know.
Very helpful. Good timing,
Excellent customer service. I had placed a deposit on a bike and due to an unexpected car issue I had to request my deposit back. Mike and his staff was very understanding and quickly returned my deposit.
Very professional and friendly service.
On top of fixing the problem, they shared valuable information about bike maintenance.