Customer Testimonials
Fast service during the summer !! I got a new tire in 15 mins !!! Let me ride my bike this weekend!!! Thanks
Kind and polite curb-side service.
Competent friendly service. Quality products.
Awesome service!
Easy appointment and drop off procedures. Friendly service. Set clear expectations and completed follow-through.
Everyone at the shop knows there stuff and have always been very helpful
Friendly and personable staff. Always good service.
Very helpful and patient
great bikes, great people. My questions were answered before I could even ask.
Staff is nice and the turnaround time on the service of my bike was fast
Local shop and they went the extra mile to find the bike I wanted. Generous with their time talking about options. They want to have you as a customer, not just as a “credit card”, like some shops in the GTHA.
Fast and efficient.
I was kept informed of how the parts ordering and wheel building was progressing throughout the entire process. Took a while, but given the COVID situation this was to be expected, and I definitely feel everyone did their best to make things happen and deliver an awesome finished product in spite of the situation. I definitely miss being able to stop by the shop as it was before, but everyone has to make do in these difficult times, and the great folks at Evolution Cycles are still delivering awesome service in these tough pandemic times!
Excellent service as always, they have never me and wife down, highly recommended
Very prompt and professional.
GreT quality repairs
Your staff are extremely friendly, informative & helpful!
Ricky was great in explaining things to me and patient with me as a newbie to road biking!
He did not make me feel stupid at all!!
Sales and marking crew were very kind, resourceful and accommodating!
Staff is always professional, friendly and willing to help! Appreciate you guys working through these challenging times!
excellent service and excellent product
Great customer service. Matt was very informative and accomadating. He took the time to make my son and i comfortable with his new bike and was able to answer all the questions we had. Great store with quality service and products.
Ricky was very helpful in identifying that you would probably be able to help me with my (very) old bike, and Chris clearly did a great job on it.
It feels like a new bicycle!
Thanks so much!
Name removed
Customer service. Knowledge staff. Professionalism.
Responsive by email and phone
set realistic expectations about what they can and cannot do
knowledgable
organised
safe
friendly and helpful
They were very quick
Great customer service from Ricky, very happy with my purchase!
I ordered 2 parts from you. 1 was a special order and the other just had to come from your warehouse. Although they took a while to arrive, given the conditions we're living under, all went smoothly.
very helpful specially MIke. I bought an ebike from them and every time I need something or a tune up they receive me with open arms and a smile. love dealing with them
Great friendly service!