Customer Testimonials
Ricky was great in explaining things to me and patient with me as a newbie to road biking!
He did not make me feel stupid at all!!
Sales and marking crew were very kind, resourceful and accommodating!
Staff is always professional, friendly and willing to help! Appreciate you guys working through these challenging times!
excellent service and excellent product
Great customer service. Matt was very informative and accomadating. He took the time to make my son and i comfortable with his new bike and was able to answer all the questions we had. Great store with quality service and products.
Ricky was very helpful in identifying that you would probably be able to help me with my (very) old bike, and Chris clearly did a great job on it.
It feels like a new bicycle!
Thanks so much!
Name removed
Customer service. Knowledge staff. Professionalism.
Responsive by email and phone
set realistic expectations about what they can and cannot do
knowledgable
organised
safe
friendly and helpful
They were very quick
Great customer service from Ricky, very happy with my purchase!
I ordered 2 parts from you. 1 was a special order and the other just had to come from your warehouse. Although they took a while to arrive, given the conditions we're living under, all went smoothly.
very helpful specially MIke. I bought an ebike from them and every time I need something or a tune up they receive me with open arms and a smile. love dealing with them
Delievered on promise
Even under the challenges of COVID, I think you have done an excellent job in remaining organized such that bikes come in and go out in an orderly manner. The booking system online gives us confidence that our bikes won't be held for weeks on end. That is appreciated.
Servcie was excellent and friendly - impressed!
Excellent customer service, everyone was very knowledgeable, helpful and friendly
very responsive sales staff. held a bike for me for 2 weeks!
Great service for new bikers.
Felt very comfortable with Ricky.
Best Wishes
Fast service
Quality and honesty of service is excellent.
Pleasant Staff members. I called in to verify order went through very nice and did not treat me like I was wasting him time. Would recommend purchasing items from them.
Very knowledgeable staff, helpful in customizing bikes to the needs of the client
Liked to personalized service and providing educational approach as it is my first ever road bike.
Personal service. Expertise.
Service is great. Ricky remembered me and always offers good advice
First time using them. Informative and great customer service.
The best :)
Great responsive service from the team!
Very good and friendly staff
Your staff are extremely friendly, informative & helpful!