Customer Testimonials
Fast response and good suggestions,
Your staff. Knowledgeable, helpful.
Excellent service! Kind, knowledgeable staff.
The people at Evolution Cycles are always so kind and helpful. I pre-ordered a bike in February 2021 with an estimated delivery date of June 22nd 2021. My bike was delayed due to the shipment, so I asked a couple more times when the bike would arrive. The staff at Evolution Cycles always would answer me by thanking me for inquiring or thanking me for my patience, and with new information. The manager, I think his name is Justin (not sure if he is the manager, but blonde guy who seems to always be there) was also very helpful when picking out which bike to pre-order. He helped me to decide based on my needs and my particular interest (i.e I wanted a low step bike specifically).
I picked my bike up on July 5th around 4:00pm. The staff member, I think his name is Marc (curly hair, blue eyes, hat) provided excellent customer service. He made me feel comfortable when adjusting the bike to my height in store, holding the bike balanced. He also explained to me the difference between my old and my new bike, and what kinds of adjustments and maintenance I would experience. Overall, he was very friendly and helpful. I really appreciated the time he took with me and my new bike, especially considering I am more of a casual rider than an experienced one. I was also able to have add-ons installed onto my bike right away (kickstand, bell, and water holder) in about 10 minutes which was fantastic!
I would definitely buy any little thing I need for my bike at this store, just to support this business rather than amazon, etc!
Very knowledgeable staff and great help and suggestions about biking accessories
Excellent products and services!
Friendly, fair prices, knowledgeable!
Excellent service from experienced staff that are always willing to help out!
Highly recommended!
The staff and environment are extremely welcoming. I would definitely go again in the future for all my bicycle needs!
Good service, friendly staff
Thanks for all the help!
This is my favourite place for getting all my cycling supplies and maintaining my bicycle.
Friendly, helpful and knowledgeable staff. Wishing them best of luck in expanding, thriving in their business.
Friendly quick service!
Always willing to take time to answer questions. Very helpful service. Knowledgeable staff. Great product selection.
You were all very nice and helpful.
staff members were very helpful over the phone and in person! shoutout to ricky for all the help during my pickup appointment! would definitely recommend friends and family to visit the store :)
Great service from Mike.
Very knowledgeable and helpful
Chris and Jonathan were so helpful. My 21 year old bike from the Netherlands is almost like new! I can’t recommend them enough
Friendly and professional
Good service, explain detail
Nice staff
Evolution was able to source a tire size not readily available. install was fast and efficient - quick turnaround. I noticed that the tech who worked on the bike must have cleaned up the rims bc they look like new again - that add-on and attention to detail were much appreciated.
Attractive store, friendly staff, good selection of products.convenient location.
Service and staff are exceptional!
Service was outstanding! Isaac helped me get my bike back on the road. Rare to see customer service like this.
Great service
Justin provided expert advice while allowing me the space to make a decision that worked for my needs
friendly and fast service!
On time, quick and with good quality.
Staffs have very good manners.
The service is phenomenal at your store and the guidance and knowledge of the employees are top notch