Member Testimonials
Already recommended family
Friendly staff and cleanliness
24 hours
The staff and administration are very friendly and helpful.
Facility is well equipped and clean, not crowded. I enjoy the Women on Weights class.
Clean facilities, small but well stocked weight room and cardio area
Staff is very helpful, experienced and they promote wellbeing and social interaction.
The variety of classes, the friendly front desk staff, and very clean facilities. Also, there is a lot to do!!!
The pool
Friendly, clean, and convenient hours.
Mathews Family YMCA is a pillar of the community, offering fellowship and a healthy lifestyle for the entire community, no matter ones age. Additionally, staff are caring and helpful and the facility itself is a wonderful resource for our town.
Friendly people. Weight room well appointed.
Availability of equipment.
Professional and courteous service.
It’s clean. I love the warm water pool except for last week when it was 82 degrees!
Excellent equipment well maintained. Friendly and supportive staff!
Everything I need plus great people to help us
This YMCA has good exercise equipment.
I like Friday morning meditation with Jane Heiby . The front desk. Staff are. Very helpful.
Always clean, very nice people and just a good place to work out. One of the best things I ever did was join about 4 years ago!
Everyone was so friendly and helpful. and I had a good workout.
It's a nice facility.
Everyone who works at the Northern Neck Y is friendly and knowledgeable.
I love all the classes that are offered.
The app makes viewing all the daily options and signing up for classes so easy.
The weight/cardio room is very comprehensive.
Though I don't use it, the indoor pool is a great option.
LOVE the sauna!
Critics:
The cleaning could be much better. My old gym cleaned the floors every day with a steam cleaner (it was one of the Williamsburg community centers, not a fancy/expensive place), and the cleaning of the showers/changing areas in the bathrooms has never been good. It's improved a bit, but the exercise room floors and the bathrooms could definitely be cleaned more often.
I think a lot of people would love a bit more floor space to exercise. Maybe more mats in the back corner of the spin room?
Yes, I'd be willing to pay a bit more to make this happen
Atmosphere is really friendly
The teacher was positive, welcoming and skilled!
Aqua aerobics. You meet new people everyday and I enjoy speaking to the ladies in the pool.
Arlene was great teaching the Silver Sneakers class!
All the staff are very friendly and professional. Keep up the good work!
I am very happy with the "Y" and the staff. I believe that many of the machines in the exercise room (tred mills/weight machines, etc.) Are showing wear and should be replaced. The timer on the hot tub is poorly to use.(It seems many user just crank it as hard as possible). Some instructions at the switch might help
I love everything about the Y! Everyone is always so friendly & welcoming! Even during major construction, when I joined, the staff was still upbeat and very helpful!