Customer Testimonials
Excellent work
Rodney, tech, called prior ti arrival and within time period. Perforrmed service and corrected a problem with rails. He was very courteous
The stair lift has been a lifesaver for my husband. It has allowed us to remain in our house. He is able to move throughout our house which in turn helps him to feel more comfortable in his surroundings. We are so grateful to have the Arrow Stair Lift.
Works great.
The friendliness of the technician and the customer service line.
Excellent service and very quick. The stairlift works great.
They are very thorough and come when needed.
Great for handicap people who need it
It works the way it's supposed to.
Fast response to inspection request and easy to schedule and coordinate inspection date and time.
Quick to respond to service needs
Your technician was very thorough and very polite. And on time.
The customer service has been good. We especially like Chris, excellent service tech.
Reliable, quick service when needed.
Proactive, professional, on-time, and courteous.
Certifications always on time.
Preventive maintenance program works great.
Thankyou
Bill Andrea
OK to share my name but not the church
This is a great company and follows through with service and care. The products are excellent and the people are nice to deal with. I would highly recommend them to anyone.
Very convenient and makes it easy to maneuver
The lift works well, and service has been good.
Prompt, professional and friendly service backing a great, reliable chair lift product.
The gentleman who came to repair it was very professional.
We have had a good experience with Arrow Lift. The company is punctal, easy to schedule annual safety inspections, thorough, and kind.
Immediate service. answers questiion in a wa to be helpful to home owner.
A service staff that can come to my home in a reasonable length of time. Perform required service or maintenance.
We appreciate the neat and professional service done so in a neat and timely way ! Great job on our recent service to our elevator.
Mike & Roxana Johnson
North Canton, Ohio 44720
The chairlift is a life saver and works well. Response for service is quick and technicians are both competent and friendly once you get to the right place. What do I not like? Automated answering services/trees that are not designed for ease of use. Your phone service makes it far from easy to get to the right party for making a service appointment. Once you get there, all is well, but getting there is less than "half the fun." (Otherwise your score would have been a perfect 10.)
good service
I could see the products to choose from and the project seemed to go smoothly with good cooperation bewteen ou building contractor and Arrow's representative.
Great service on fabulous products
Ezra came in and found the problem immediately it was very polite and very knowledgeable
Life saver for my knees and back.
Sales, installation and routine maintenance were all great
Reliability and service.

The personnel are professional. They are friendly and when you have an issue they listen and pay attention to what you are saying. We are very grateful for their help and the quality of their chair lifts